Landlord Acquisition Specialist Madrid

The One Properties; Madrid; Remote; EUR 45,000 - 65,000; Full time

Job summary

SafeStays International, part of The One Family, seeks a Landlord Acquisition Specialist in Madrid to expand a portfolio of luxury rental properties. The role is fully remote and focuses on identifying landlords, presenting the value proposition, and negotiating compliant agreements with internal teams.

The specialist will build relationships with landlords, estate agents, and property managers, coordinating onboarding, documentation, and market insights across locations.

Qualifications

• Experience with landlord/tenant matters and lettings.
• Experience working with estate agents and property management teams.
• Strong customer service and professional communication.
• Proven negotiation and sales or business development experience.
• Fluent English; Spanish language skills preferred.
• Organisational and time-management abilities; able to work remotely.
• Able to coordinate onboarding and compliance across teams.

Responsibilities

• Identify and approach prospective landlords.
• Present SafeStays' value proposition to landlords.
• Negotiate agreements aligned with company standards.
• Maintain ongoing relationships with landlords and stakeholders.
• Collaborate with property management and lettings teams for onboarding.
• Coordinate required documentation and compliance.
• Conduct market research and engage with estate agents.

Skills

Landlord acquisition

Tenant relations

Negotiation

Sales / business development

Customer service

CRM proficiency

Time management

Remote work

English fluency

Spanish language

Cross-functional collaboration

Tools

CRM software

Job description

Company Description

SafeStays International is part of The One Family, an umbrella brand specializing in elevated property investment, management, and rental services. At the core is The One Properties, which curates high-quality residential and commercial spaces for discerning clients. SafeStays operates as the luxury accommodations subdivision, providing fully managed, high-end living solutions. The company currently operates in three countries and four major cities---Madrid, Barcelona, Milan, and Miami---offering consistent quality and refined hospitality in each location. Team members join a growing international organization focused on premium experiences and professional property services.

Role Description

The Landlord Acquisition Specialist Madrid role is a full-time, remote position responsible for expanding SafeStays International's portfolio of luxury rental properties in Madrid and surrounding areas. This role involves identifying and approaching prospective landlords, presenting SafeStays' value proposition, and negotiating agreements aligned with company standards. The specialist will maintain ongoing relationships with landlords, collaborate with property management and lettings teams to ensure smooth onboarding, and coordinate required documentation and compliance. Daily activities include conducting market research, engaging with estate agents and property owners, managing communication channels, and providing a high level of customer service to stakeholders. The role requires proactive outreach, consistent follow-up, and close cooperation with internal teams across different locations.

Qualifications

• Demonstrated experience with landlord/tenant matters and lettings, including understanding of rental market dynamics and tenancy processes.
• Background working with estate agents and property management teams, with the ability to coordinate property onboarding and ongoing oversight.
• Strong customer service skills, including relationship building, conflict resolution, and clear, professional communication with diverse stakeholders.
• Proficiency in negotiation and sales or business development, particularly in real estate or hospitality environments.
• Excellent verbal and written communication skills in English; fluency in Spanish is strongly preferred.
• Solid organizational and time-management abilities, with capacity to manage multiple leads and properties remotely.
• Comfort with digital tools and CRM systems to track landlord interactions, agreements, and property data.
• Prior experience in residential property acquisition, short-term rentals, or luxury hospitality is an advantage.
• Ability to work independently, meet targets, and collaborate effective with international, cross-functional teams.