Property & Asset Manager

Prologis; Madrid; Presencial; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

Prologis in Madrid seeks a Real Estate & Customer Experience Manager to oversee a portfolio of industrial properties and key client relationships in Spain.

You will work with leasing, legal, accounting, construction, and property operations to ensure excellent service, robust financial performance, and regulatory compliance.

This permanent role offers a hands-on opportunity in a global leader to drive customer satisfaction across a diverse tenant mix.

Formación

• Experience managing commercial or industrial real estate assets and customer relationships.
• Experience developing and managing property budgets and financial reporting.
• Knowledge of commercial lease administration and Spanish leasing regulations.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Valid driver's license and ability to travel within the assigned portfolio.
• Professional working proficiency in English.

Responsabilidades

• Manage a portfolio of industrial properties and customer relationships, serving as a trusted point of contact throughout the contract term.
• Deliver responsive, high-quality customer service by proactively addressing customer requests, issues, and operational needs.
• Identify and support revenue‑generating opportunities by aligning Prologis products and services with customer requirements.
• Develop, monitor, and report on property budgets, financial performance, and business plans for assigned assets.
• Negotiate and manage vendor and service agreements to maintain safe, compliant, and well‑maintained properties.
• Analyze portfolio performance and customer activity, providing insights and reporting to internal stakeholders.
• Coordinate with internal teams to support lease administration, regulatory compliance, customer projects, and operational initiatives.

Conocimientos

Customer relationship management

English proficiency

Stakeholder management

Travel flexibility

Herramientas

Salesforce

Yardi

Descripción del empleo

Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world's most vibrant centers of commerce, approximately 72 million square meters in 19 countries. Some of the world's largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create competitive advantage. As the top ranked U.S. company and sixth overall among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.

Job Title: Property & Asset Manager Company: Prologis

Do you want to play a role in global commerce? As a Real Estate & Customer Experience Manager, you would be part of a team that strives to provide best in class service to customers in our 1.5 million square meters portfolio of industrial buildings in the Spanish Market. Our customer base is diverse, and we are looking for someone who enjoys working with the biggest names in e-commerce logistics and warehouse operations. With an emphasis on customer service and quality buildings, we have the best of both worlds a local office, with the support and sophistication of a large international company.

This role reports to the Real Estate and Customer Experience Spain, Director. The portfolio includes multiple logistics parks and standalone facilities across Spain's most important logistics corridors, representing a significant logistics footprint and a diverse customer base.

A day in the life This permanent position is responsible for the management of a portfolio of industrial real estate assets and customer relationships in Spain. The role serves as a key point of contact for customers, internal stakeholders, and service providers, helping ensure operational excellence, strong customer satisfaction, and portfolio performance. Working closely with leasing, legal, accounting, construction, and property operations teams, the position supports both day‑to‑day asset management activities and strategic customer engagement. Success in this role requires balancing customer needs, financial performance, regulatory compliance, and property operations across a diverse logistics portfolio, while contributing to the long‑term growth and value creation of the business.

Key responsibilities include:

• Manage a portfolio of industrial properties and customer relationships, serving as a trusted point of contact throughout the contract term.
• Deliver responsive, high-quality customer service by proactively addressing customer requests, issues, and operational needs.
• Identify and support revenue‑generating opportunities by aligning Prologis products and services with customer requirements.
• Develop, monitor, and report on property budgets, financial performance, and business plans for assigned assets.
• Negotiate and manage vendor and service agreements to maintain safe, compliant, and well‑maintained properties.
• Analyze portfolio performance and customer activity, providing insights and reporting to internal stakeholders.
• Coordinate with internal teams to support lease administration, regulatory compliance, customer projects, and operational initiatives.

Required:

• Experience managing commercial or industrial real estate assets and customer relationships.
• Experience developing and managing property budgets and financial reporting.
• Knowledge of commercial lease administration and Spanish leasing regulations.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Valid driver's license and ability to travel within the assigned portfolio.
• Professional working proficiency in English.

Preferred:

• Experience working with Salesforce, Yardi, or comparable property management and CRM systems.
• Experience supporting property transactions, portfolio acquisitions, or corporate mergers.
• Experience implementing new initiatives, campaigns, system upgrades, or change management programs.
• Knowledge of service charge management and budgeting cycles.
• Interest in sustainability, energy management, and compliance with Spanish and European regulations related to energy efficiency, building performance, and carbon reduction.
• Demonstrates willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed.
• Exercises sound judgment, creative thinking, and accountability for outcomes.

People First As a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging.

Employment Type: Full time Location: Madrid, Spain

Additional Locations:

We are builders, thinkers and doers creating more than space, we power global commerce. We seek and attract top talent from around the world and foster a culture where diverse ideas fuel innovation, collaboration and excellence