Program Coordinator - Corporate & Special Programs

Ie University; Madrid; On-site; EUR 25,000 - 38,000; Full time

Job summary

IE University in Madrid is seeking a Program Coordinator to join its Corporate & Special Programs team. You will oversee the delivery and day-to-day management of projects and activities for IE’s corporate programs, mainly in Spain, Europe, Latam & Middle East.

The role interfaces with participants, professors and IE departments, coordinating communications, logistics and program components to ensure a high standard of participant experience. Fluency in English and Spanish is required.

Qualifications

• Bachelor’s degree required.
• Fluent in English and Spanish; Portuguese or Arabic is a plus.
• Strong project management capabilities.
• Excellent communication and organizational skills.

Responsibilities

• Meet with participants to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
• Support participants in the admission process, managing registration applications and formalizing enrollment.
• Manage (written and oral) communications with corporate participants, including all written regular communications and information points; presentations and information sessions; etc.
• Using corporate participants feedback, identify ways to improve their experience with IE.
• Assist participants and faculty before, during and after the program.
• Liaise with professors to plan the program sessions, trips.
• Communicate with Professors to solve participant’s requests or support to the Program Management. Request feedback, ensure timely submission, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
• Collaborate with other IE Departments to ensure a successful participant experience.
• Proactive on learning the internal processes, platforms and tools to deliver top quality programs
• Actively coordinate with the Program Managers to distribute and be aligned with the preparation and delivery of the programs.
• Collaborate and lead cross initiatives to help improve internal processes, templates and guidelines
• Attend to all administrative and logistical duties to ensure a smooth running of the program and department
• Flexibility in taking on specific tasks to ensure the efficient development of the program

Skills

Fluent in English and Spanish

Strong project management

Customer-oriented approach

Detail-oriented

Education

Bachelor’s degree

Job description

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University'sCorporate & Special Programs is looking for anProgram Coordinator to join its team!

The Program Coordinator is responsible for the delivery and day-to-day management of projects and activities relating to IE’s corporate programs mostly with programs in Spain, Europe, Latam & Middle East. This comprises serving as the key interface between participants, professors, and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; supporting program logistics and operations and supporting faculty members to ensure high standard levels for our corporate participants.

Reports to the Program Manager and will interact with all Faculty, Participants, different departments of IE, and external agencies required for running the program.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position inMaría de Molina 15

Responsibilities

Your role as a Coordinator will involve:

Interaction with Participants:

• Meet with participants to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
• Support participants in the admission process, managing registration applications and formalizing enrollment.
• Manage (written and oral) communications with corporate participants, including all written regular communications and information points; presentations and information sessions; etc.
• Using corporate participants feedback, identify ways to improve their experience with IE.
• Assist participants and faculty before, during and after the program.

Interaction with Professors and other departments:

• Liaise with professors to plan the program sessions, trips.
• Communicate with Professors to solve participant’s requests or support to the Program Management. Request feedback, ensure timely submission, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
• Collaborate with other IE Departments to ensure a successful participant experience.

Internal Development:

• Proactive on learning the internal processes, platforms and tools to deliver top quality programs
• Actively coordinate with the Program Managers to distribute and be aligned with the preparation and delivery of the programs.
• Collaborate and lead cross initiatives to help improve internal processes, templates and guidelines
• Attend to all administrative and logistical duties to ensure a smooth running of the program and department
• Flexibility in taking on specific tasks to ensure the efficient development of the program

Qualifications

To thrive in this role, you should possess the following qualifications:

• Bachelor’s degree

• Fluent in English and Spanish, as this position requires both languages every day. Portuguese or Arabic is a plus.

• Cultural awareness to coordinate a multinational group of stakeholders.

• Strong project management capabilities.

• Oriented to detail and well-organized.

• The candidate will demonstrate solid customer management skills, communication skills ability to work under pressure, and high level of accountability.

Unleash your full potential and make an impact. The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.