Portuguese-Speaking Solutions Consultant—Bulgaria Relocation

Mercier Consultancy MD; España; Presencial; EUR 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Performance bonus

Training program

Private health insurance

Bulgarian market opportunity

Descripción de la vacante

Mercier Consultancy Group is sourcing a Portuguese Speaking Solutions Consultant for relocation to Bulgaria. The role targets experienced professionals in customer support services who can deliver tailored solutions and maintain strong client relationships.

You will work within a European team, providing expert guidance, handling client inquiries, and contributing to service quality while benefiting from a comprehensive relocation package and training program.

Formación

• Native or fluent Portuguese (spoken and written) is mandatory
• Professional proficiency in English to collaborate in an international team
• Previous experience in customer support or similar client-facing role is desirable
• A valid EU passport or legal right to work in Bulgaria

Responsabilidades

• Act as the primary contact for Portuguese-speaking clients in customer support services
• Provide expert tailored solutions to complex inquiries and ensure high customer satisfaction
• Maintain detailed records of customer interactions to improve support workflows
• Navigate multiple digital platforms to deliver efficient problem-solving results
• Collaborate with international teams to meet performance targets and quality benchmarks
• Stay updated on product or service changes to provide informed consultancy
• Contribute to a positive, high-performing team environment

Descripción del empleo

Mercier Consultancy Group is sourcing a Portuguese Speaking Solutions Consultant for relocation to Bulgaria. The role targets experienced professionals in customer support services who can deliver tailored solutions and maintain strong client relationships.

You will work within a European team, providing expert guidance, handling client inquiries, and contributing to service quality while benefiting from a comprehensive relocation package and training program.