Polish-Speaking Solutions Consultant — Relocate to Sofia

Mercier Consultancy Group; España; Presencial; EUR 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

Excellent growth prospects

Descripción de la vacante

Mercier Consultancy Group is seeking a Polish-speaking Solutions Consultant to relocate to Sofia, Bulgaria. The role focuses on delivering expert customer support in Polish, with English for international collaboration, and driving quality and client satisfaction.

The position offers full relocation support, competitive monthly pay, and opportunities for professional growth within Europe’s expanding tech and support landscape.

Formación

• Native or fluent Polish (spoken and written).
• Professional proficiency in English for international collaboration.

Responsabilidades

• Deliver expert-level support to customers, ensuring satisfaction and efficient resolution of inquiries.
• Use Polish to communicate across channels in customer support.
• Analyze complex customer issues and provide tailored solutions that meet service standards.
• Collaborate with international teams to maintain quality metrics in Sofia office.
• Identify potential service improvements and ensure a seamless brand experience.
• Document and report on processes to contribute to operations success.

Descripción del empleo

Mercier Consultancy Group is seeking a Polish-speaking Solutions Consultant to relocate to Sofia, Bulgaria. The role focuses on delivering expert customer support in Polish, with English for international collaboration, and driving quality and client satisfaction.

The position offers full relocation support, competitive monthly pay, and opportunities for professional growth within Europe’s expanding tech and support landscape.