Payments Onboarding Specialist — Hybrid Madrid

Fayara; Madrid; Hybrid; EUR 35,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Annual Leave 22+ days

Flexible hours

Office in Madrid

Job summary

Fayara is seeking a Payments Onboarding Specialist to support merchant onboarding with payment providers, acquirers, banks, and gateways. You will coordinate applications from preparation to go-live, manage provider communications, and ensure documentation accuracy in a fast-growing environment.

The role requires 1–3 years in payments/KYC, strong Excel skills, and fluent English. It is a full-time, hybrid role based in Madrid with a competitive salary and 22+ leave days.

Qualifications

• 1–3 years of experience in payments, acquiring, PSPs, merchant operations, onboarding, or KYC.
• Familiarity with acquirers, banks, payment gateways, and alternative payment providers.
• Working knowledge of merchant onboarding requirements and corporate documentation.
• Ability to prepare, review, and track accurate, complete application packages.
• Good working knowledge of Microsoft Excel and OneDrive.
• Experience with payment provider onboarding portals is an advantage.
• Strong organisational skills and the ability to manage multiple applications and deadlines.
• Fluent written and spoken English is essential, any other languages are advantageous.

Responsibilities

• Manage merchant onboarding with acquirers, banks, gateways and alternative payment providers: prepare and submit applications and handle follow-up through to approval and go-live.
• Day-to-day contact for payment providers on onboarding, compliance reviews and account status.
• Maintain KYC and corporate documentation for each group entity with the corporate service providers, and answer periodic compliance reviews from existing providers.
• Keep a tracker of every application and compliance review: owner, status, next action and outstanding documents.
• Gather what providers ask for from internal teams, such as website, technical and financial information, and check it before submission.
• Report onboarding and compliance review status to management.
• Support the payments function with ad hoc projects such as new payment method set-up.
• Any other duties relevant to the role.

Skills

Payments onboarding

KYC

Excel

Organization

English (fluent)

Tools

OneDrive

Job description

Fayara is seeking a Payments Onboarding Specialist to support merchant onboarding with payment providers, acquirers, banks, and gateways. You will coordinate applications from preparation to go-live, manage provider communications, and ensure documentation accuracy in a fast-growing environment.

The role requires 1–3 years in payments/KYC, strong Excel skills, and fluent English. It is a full-time, hybrid role based in Madrid with a competitive salary and 22+ leave days.