Enterprise Payments Account Manager - Madrid (Hybrid)

Adyen LLC; Madrid; Hybrid; EUR 55,000 - 90,000; Full time

Job summary

Adyen Madrid is seeking an Account Manager to develop relationships with international merchants and drive value across payments and data products. You will own the customer journey from onboarding to expansion, collaborating with cross‑functional teams in a fast‑paced, entrepreneurial environment.

You’ll focus on delivering an outstanding customer experience, uncovering new opportunities, and driving mutual success for Adyen and its customers.

Qualifications

• 5+ years in client-facing, commercial roles such as account management or consulting.
• Experience in payments or enterprise software is a plus.
• Proven ability to manage relationships across multiple levels of management.

Responsibilities

• Relationship management: Build strong customer relationships and navigate their organizations to align stakeholders across time zones.
• Commercial acumen: Drive negotiations and commercial discussions while meeting strategic targets.
• Strategic consultation: Provide payments guidance and position Adyen as a trusted partner.
• Project management: Prioritize and execute short and long-term initiatives across accounts.
• Feedback: Represent customer voice and deliver constructive internal feedback.

Skills

Account management

Relationship building

Commercial acumen

Cross-functional collaboration

Strategic thinking

Job description

Adyen Madrid is seeking an Account Manager to develop relationships with international merchants and drive value across payments and data products. You will own the customer journey from onboarding to expansion, collaborating with cross‑functional teams in a fast‑paced, entrepreneurial environment.

You’ll focus on delivering an outstanding customer experience, uncovering new opportunities, and driving mutual success for Adyen and its customers.