Payments Onboarding Pro — Hybrid (Madrid)

Fayara; Comunidad de Madrid; Hybrid; EUR 35,000 - 40,000; Full time

Benefits offered by this job

Working Hours: Mon-Fri 09:00-18:00

Location: Madrid, Spain

Salary: €35,000 - €40,000 Gross Annnua

22+ Annual Leave Days

Flexitime and Hybrid working

Job Category: Finance

Job summary

Fayara Group in Madrid, Spain, seeks a Payments Onboarding Specialist to support onboarding with payment providers and maintain documentation. This full-time hybrid role focuses on coordination, compliance, and timely status updates to ensure smooth go-live of new partners.

The ideal candidate has 1–3 years in payments/KYC, strong Excel skills, and fluent English. You’ll work across teams and contribute to ad hoc payment initiatives.

Qualifications

• 1–3 years of experience in payments, acquiring, PSPs, merchant operations, onboarding, or KYC
• Familiarity with acquirers, banks, payment gateways, and alternative payment providers
• Working knowledge of merchant onboarding requirements and corporate documentation.
• Ability to prepare, review, and track accurate, complete application packages
• Good working knowledge of Microsoft Excel and OneDrive
• Experience with payment provider onboarding portals is an advantage
• Strong organisational skills and the ability to manage multiple applications and deadlines
• Fluent written and spoken English is essential, any other languages are advantageous
• Follows up on outstanding items independently and escalates issues early
• Takes responsibility for tasks and drives processes through to completion with minimal supervision
• Hands-on, adaptable, eager to grow with Fayara Group, and authorised to work in the Spain.

Responsibilities

• Manage merchant onboarding with acquirers, banks, gateways and alternative payment providers: prepare and submit applications and handle follow-up through to approval and go-live
• Day-to-day contact for payment providers on onboarding, compliance reviews and account status
• Maintain KYC and corporate documentation for each group entity with the corporate service providers, and answer periodic compliance reviews from existing providers
• Keep a tracker of every application and compliance review: owner, status, next action and outstanding documents
• Gather what providers ask for from internal teams, such as website, technical and financial information, and check it before submission
• Report onboarding and compliance review status to management
• Support the payments function with ad hoc projects such as new payment method set-up
• Any other duties relevant to the role.

Skills

Strong organisational skills

Fluent English

Microsoft Excel

OneDrive

Independent / proactive

Detail-oriented

Ability to manage multiple deadlines

Hands-on

Tools

Excel

OneDrive

Onboarding portals

Job description

Fayara Group in Madrid, Spain, seeks a Payments Onboarding Specialist to support onboarding with payment providers and maintain documentation. This full-time hybrid role focuses on coordination, compliance, and timely status updates to ensure smooth go-live of new partners.

The ideal candidate has 1–3 years in payments/KYC, strong Excel skills, and fluent English. You’ll work across teams and contribute to ad hoc payment initiatives.