Inbound Sales Representative, France

MSC Cruises; Valencia; Presencial; EUR 25.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive fixed salary

Performance-based incentive

Career development in international销售

Descripción de la vacante

MSC Cruises is seeking a motivated sales professional in Valencia to handle inbound enquiries by phone, understand customer needs, and recommend cruise itineraries and cabins. You will manage objections, close sales, and drive revenue while maintaining a robust CRM and sales pipeline.

A strong commercial mindset and the ability to work towards targets are essential, with French language skills highly valued.

Formación

• Experience in sales, consultative selling or commercial roles.
• Commercial mindset and target orientation.
• Confidence in handling objections and guiding customers towards a decision.
• Experience in travel, tourism, hospitality, retail.
• French – Native level required, additional languages are a strong advantage.
• Full right to work in Spain.

Responsabilidades

• Handle in-bound sales enquiries via phone.
• Understand customer needs and recommend the right cruise, itinerary and cabin.
• Manage objections and confidently close sales.
• Drive conversion, revenue and upselling.
• Follow up with customers and develop repeat business.
• Maintain accurate CRM and sales pipeline.
• Own your individual sales performance and build your earnings through performance.

Conocimientos

Sales experience

Consultative selling

Commercial mindset

CRM experience

Descripción del empleo

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

Join MSC Cruises' Excellence Hub in Valencia and turn customer interest into unforgettable journeys.

Your Impact

• Handle in-bound sales enquiries via phone.
• Understand customer needs and recommend the right cruise, itinerary and cabin.
• Manage objections and confidently close sales.
• Drive conversion, revenue and upselling.
• Follow up with customers and develop repeat business.
• Maintain accurate CRM and sales pipeline.
• Own your individual sales performance and build your earnings through performance.

Your Journey so far

• Experience in sales, consultative selling or commercial roles.
• Commercial mindset and target orientation.
• Confidence in handling objections and guiding customers towards a decision.
• Experience in travel, tourism, hospitality, retail.
• French – Native level required, additional languages are a strong advantage.
• Full rigth to work in Spain

What we offer

• Competitive fixed salary + performance-based incentive with strong earning potential.
• A high-performance international sales environment.
• The opportunity to develop your career within MSC Cruises.
• Become an expert in a premium travel product and help customers create unforgettable experiences.

Working Hours

Rotating shifts, including morning and afternoon shifts, with flexibility to work some weekends.

Location

Valencia, Spain

Ready to turn customer interest into unforgettable journeys?

Join our MSC Excellence Hub in Valencia

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await.