Outbound Sales Representative Italian

MSC Cruises; Valencia; Presencial; EUR 26.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive fixed salary

Performance-based incentives

Career development in international销售

Own customer portfolio

Premium cruise product

Descripción de la vacante

MSC Cruises in Valencia is seeking an Outbound Sales Representative to proactively reach qualified leads and existing customers, understand travel aspirations, and convert conversations into premium cruise bookings.

You will own your customer portfolio, reactivate lapsed clients, and drive your own sales and revenue performance in a fast-paced, high‑earning environment.

Formación

• Experience in outbound sales, telesales, B2C sales or business development.
• Strong commercial mindset and results orientation.
• Confidence making outbound calls and proactively engaging customers.
• Strong objection handling and closing skills.
• Experience in travel, tourism, hospitality, retail.

Responsabilidades

• Make proactive outbound calls to qualified leads and existing customers.
• Identify sales opportunities and reactivate previous customers.
• Understand customer needs and recommend tailored cruise solutions.
• Manage objections and confidently close bookings.
• Drive conversion, revenue and upselling.
• Maintain accurate CRM and sales pipeline.
• Own your individual sales performance and build your earnings through performance.

Conocimientos

Outbound sales

Commercial mindset

Prospecting calls

Objection handling

Travel industry knowledge

Fluent English

Right to work in Spain

Descripción del empleo

Your Purpose

Join MSC Cruises' Excellence Hub in Valencia and turn opportunities into unforgettable journeys.

As an Outbound Sales Representative, you'll proactively connect with qualified leads and existing customers, understand their travel aspirations and turn conversations into high-value cruise bookings.

This is a true B2C sales role where you'll own your customer portfolio, create opportunities, reactivate customers and take responsibility for your individual sales and revenue performance.

Your Impact

• Make proactive outbound calls to qualified leads and existing customers.
• Identify sales opportunities and reactivate previous customers.
• Understand customer needs and recommend tailored cruise solutions.
• Manage objections and confidently close bookings.
• Drive conversion, revenue and upselling.
• Maintain accurate CRM and sales pipeline.
• Own your individual sales performance and build your earnings through performance.

Your Journey so far

• Experience in outbound sales, telesales, B2C sales or business development.
• Strong commercial mindset and results orientation.
• Confidence making outbound calls and proactively engaging customers.
• Strong objection handling and closing skills.
• Experience in travel, tourism, hospitality, retail.
• Fluent English; additional languages are a strong advantage.
• Full right to work in Spain.

What we Offer

• Competitive fixed salary + performance-based incentive with strong earning potential.
• A high-performance international sales environment.
• The opportunity to develop your career within MSC Cruises.
• Build and grow your own customer portfolio while developing your sales career.
• Sell an exciting, premium travel product that customers are passionate about.

Working Hours

Rotating shifts, including morning and afternoon shifts, with flexibility to work some weekends.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and foster an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long‑term positive impact on our guests, our employees and our planet.