Operations Manager, Spain | Process & Projects Lead

Krystal Biotech, Inc.; España; On-site; EUR 60,000 - 90,000; Full time

Job summary

Krystal Biotech, Inc. is seeking a dynamic Business Operations Manager to support and optimize operations in Spain.

The role spans office management, process implementation, budgeting, vendor contracting, and cross-functional coordination with HQ. You will oversee local procedures, manage 3PL relationships, support field events, and ensure compliance with healthcare industry standards while collaborating with finance, sales and marketing teams to drive efficiency.

Qualifications

• Bachelor’s degree with at least 5 years of experience in customer service, commercial operations or related fields.
• Experience in healthcare industry is preferred.
• Ability to manage multiple tasks and strong project management skills.
• Proactive, results oriented and collaborative with cross-functional teams.

Responsibilities

• Oversees office management activities in collaboration with HQ Office Manager.
• Handles daily operations to ensure smooth business running.
• Supports contracts, POs, Veeva approvals, payables & receivables processes.
• Manages local tenders to hospitals and budget tracking with accruals.
• Supports field teams for local and regional events.
• Oversees medical, sales and marketing materials inventory and distribution.
• Supports demand planning and budgeting for Italy.
• Manages 3PL customer service relationships and KPI tracking.

Skills

Customer service

Project management

Multitasking

Cross-functional teamwork

Problem solving

Compliance knowledge

English proficiency

Local language

Education

Bachelor’s degree

Job description

Krystal Biotech, Inc. is seeking a dynamic Business Operations Manager to support and optimize operations in Spain.

The role spans office management, process implementation, budgeting, vendor contracting, and cross-functional coordination with HQ. You will oversee local procedures, manage 3PL relationships, support field events, and ensure compliance with healthcare industry standards while collaborating with finance, sales and marketing teams to drive efficiency.