Operations Enablement & Projects Specialist

JD.COM; Madrid; On-site; EUR 52,000 - 76,000; Full time

Job summary

JD Logistics, part of JD.com, is building a technology-driven supply chain with automations and data intelligence. The Madrid team focuses on business system development, cross-department collaboration, and continuous improvement of processes to drive operational excellence.

You will design SOPs, develop data dashboards, and support various departments with resource planning and project delivery, helping JD Logistics scale globally from Spain.

Responsibilities

• Design and improve cross-department collaboration processes and SOPs.
• Build business data monitoring dashboards and establish anomaly alerts.
• Support ad-hoc business needs and coordinate resources.
• Lead full lifecycle management of key projects and optimize resources.
• Identify inefficient links in processes and drive system upgrades.
• Organize internal training and knowledge base.
• Collaborate with finance and supply chain to optimize budget and asset use.
• Establish supplier management and monitor performance.

Job description

JD Logistics, part of JD.com, is building a technology-driven supply chain with automations and data intelligence. The Madrid team focuses on business system development, cross-department collaboration, and continuous improvement of processes to drive operational excellence.

You will design SOPs, develop data dashboards, and support various departments with resource planning and project delivery, helping JD Logistics scale globally from Spain.