Omnichannel Key Account Manager – Iberia (Madrid)

LEGO; Madrid; Híbrido; Confidencial; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague Discount

Bonus scheme

Descripción de la vacante

The LEGO Group in Madrid seeks a strategic Key Account Manager to drive sustainable growth with top retail partners across Spain and Portugal, both online and offline. The role combines relationship management, analytics and cross-functional collaboration to deliver profitable growth.

You will lead negotiations, develop commercial plans, and support omnichannel expansion while working with internal teams across marketing, digital, and operations. Travel within Iberia and Europe may be required.

Formación

• Proven experience in Key Account Management within FMCG.
• Strong commercial and strategic thinking skills.
• Experience building and maintaining successful customer relationships.
• Excellent communication, presentation, and influencing skills.
• Strong analytical and problem-solving capabilities.
• Effective negotiation skills.
• Excellent organisational skills and diligence.

Responsabilidades

• Develop and strengthen strategic relationships with key retail partners.
• Build and execute sustainable commercial plans that deliver mutual growth.
• Manage customer performance and contribute to profitable P&L delivery.
• Analyse market trends, customer insights, and business performance to identify opportunities.
• Collaborate cross-functionally with internal teams to ensure excellent execution.
• Support omnichannel growth across physical retail and e-commerce environments.
• Lead negotiations and develop win-win solutions with customers.
• Adapt to evolving retail, media, and consumer landscapes through continuous learning.

Conocimientos

Key Account Management

FMCG experience

Analytical thinking

Negotiation

Excel

PowerPoint

Word

Spanish fluency

English proficiency

Cross-functional collaboration

Herramientas

Excel

PowerPoint

Word

Descripción del empleo

The LEGO Group in Madrid seeks a strategic Key Account Manager to drive sustainable growth with top retail partners across Spain and Portugal, both online and offline. The role combines relationship management, analytics and cross-functional collaboration to deliver profitable growth.

You will lead negotiations, develop commercial plans, and support omnichannel expansion while working with internal teams across marketing, digital, and operations. Travel within Iberia and Europe may be required.