Night Cash Operations Supervisor

Royal Caribbean Group; La Coruña; Presencial; EUR 20.000 - 32.000; Jornada completa

Descripción de la vacante

Royal Caribbean Group is seeking an experienced supervisor to oversee cash handling and guest interactions in a high-volume environment aboard a ship.

Candidates should have 1–2 years of supervisory cash handling in casino/hospitality or related fields, strong customer service, and the ability to manage an international team while ensuring accuracy with coins and currency. Proficiency with Excel and Word and a high school diploma are preferred.

Formación

• One to two years supervisory cash handling experience in a customer contact position within the casino, hotel, banking, or related industry.
• Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
• Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
• Ability to count chips and paper currency quickly and accurately.
• Ability to learn and utilize knowledge of policies and practices involved in the human resources function.
• Ability to supervise an international team of cashiers in a positive and productive manner by motivating, developing and managing employees as they work.

Conocimientos

Cash handling

Customer service

Supervisory experience

Communication

Educación

High school diploma

Herramientas

Microsoft Excel

Microsoft Word

Descripción del empleo

Royal Caribbean Group is seeking an experienced supervisor to oversee cash handling and guest interactions in a high-volume environment aboard a ship.

Candidates should have 1–2 years of supervisory cash handling in casino/hospitality or related fields, strong customer service, and the ability to manage an international team while ensuring accuracy with coins and currency. Proficiency with Excel and Word and a high school diploma are preferred.