Night Cash Operations Supervisor

Royal Caribbean Group

Mos

Presencial

EUR 35.000 - 52.000

Jornada completa

Hace 5 días
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Descripción de la vacante

Royal Caribbean Group aboard ship seeks a Supervisory Cash Handler with 1–2 years of supervisory cash handling experience in a customer contact role within casino, hotel, banking or related industry. You will supervise an international team of cashiers, motivate and develop staff, and ensure accurate counting of chips and currency.

Strong customer service and communication skills are essential to interact with guests and department heads, and to resolve problems.

Formación

  • One to two years supervisory cash handling experience in a customer contact position within the casino, hotel, banking, or related industry.
  • Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
  • Ability to count chips and paper currency quickly and accurately.
  • Ability to operate coin counters, chip mechanism, 10 key adding machine and related equipment.
  • Ability to learn and utilize knowledge of policies and practices involved in the human resources function.
  • Ability to supervise an international team of cashiers in a positive and productive manner by motivating, developing and managing employees as they work.

Responsabilidades

  • Supervise an international team of cashiers and motivate, develop and manage staff.
  • Ensure accurate counting of chips and currency and reconcile cash handling reports.
  • Interact with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.

Conocimientos

Cash handling
Customer service
Communication
Supervisory experience
Team leadership
Basic math

Educación

High school diploma

Herramientas

Excel
Word

Descripción del empleo

Royal Caribbean Group aboard ship seeks a Supervisory Cash Handler with 1–2 years of supervisory cash handling experience in a customer contact role within casino, hotel, banking or related industry. You will supervise an international team of cashiers, motivate and develop staff, and ensure accurate counting of chips and currency.

Strong customer service and communication skills are essential to interact with guests and department heads, and to resolve problems.

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