Multilingual Data & Customer Support Specialist

remoteo

Málaga

Híbrido

EUR 26.000 - 34.000

Jornada completa

Hace 4 días

Sé de los primeros/as/es en solicitar esta vacante

Generador de candidaturas

No envíes un currículum genérico — crea un currículum y una carta de presentación adaptados a este puesto concreto.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Udemy license

Language courses

23 vacation days

Short Fridays

Internal Mobility

Global projects

Team events

Descripción de la vacante

Ciklum is looking for a Customer Support Specialist to join our team in Málaga, Spain. The role centers on data capture, order processing, and customer communication within a global product data platform.

You will handle orders, manage billing and CRM data, and support data maintenance initiatives while collaborating with a cross-functional team on catalog and data synchronization tasks. Hybrid work setup in Spain is available.

Formación

Completed commercial apprenticeship, degree, or career changer with commercial background.
Advanced written and spoken knowledge of German and advanced knowledge of English.

Responsabilidades

Handling orders for a defined customer portfolio within the GDSN data pool/retailer portal of atrify.
Documentation and archiving of customer orders in the ticketing system.
Managing individual customer communication.
Ensuring correct billing of services provided according to defined pricing.
Maintaining customer master data in the CRM system.
Contributing to defined projects and continuously building knowledge regarding GDSN data maintenance requirements.
Taking on general administrative and commercial tasks.