Bilingual Danish & English CSR — Remote (Spain)

CPM CX Centre; Barcelona; Hybrid; EUR 8,351 - 10,206; Full time

Benefits offered by this job

Ongoing training and development

Confidential counselling and resources

Exclusive offers and rewards

Discounted health insurance

LinkedIn Learning and certifications

Referral bonus

Job summary

A global customer service leader is seeking a Customer Service Representative who is fluent in Danish and has strong English skills. This role involves providing exceptional support through various channels, promoting the brand, and focusing on customer satisfaction. The position offers a hybrid work model from Barcelona with a salary of €9,279 gross annually and excellent career growth opportunities.

Qualifications

• Fluency in Danish with excellent written and verbal communication skills.
• Strong English language proficiency (written and spoken).
• A genuine passion for helping people and delivering exceptional customer service.
• The ability to understand and respond to customer needs with empathy and compassion.
• Strong attention to detail and the ability to manage multiple tasks efficiently.
• A proactive approach to problem-solving and a commitment to finding innovative solutions.

Responsibilities

• Provide top-notch support to customers through various channels.
• Develop a deep understanding of the product range.
• Analyze customer concerns and implement effective solutions.
• Promote brand values and foster positive customer experiences.

Skills

Fluency in Danish

Strong English proficiency

Customer focus

Empathy

Organizational skills

Problem-solving

Job description

A global customer service leader is seeking a Customer Service Representative who is fluent in Danish and has strong English skills. This role involves providing exceptional support through various channels, promoting the brand, and focusing on customer satisfaction. The position offers a hybrid work model from Barcelona with a salary of €9,279 gross annually and excellent career growth opportunities.