MuleSoft Platform Ops Engineer – Europe Shift

Neotalent Conclusion; Madrid; Híbrido; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid model

Meal vouchers

Transport allowance

Private health insurance

Childcare support

Descripción de la vacante

Neotalent Conclusion is seeking an L2 Platform Operations Engineer to support MuleSoft operations across Europe in a multi-cloud setup. You will manage incidents, perform platform analysis, and drive improvements.

Ideal candidates have 3–5 years in MuleSoft operations, strong Terraform/OpenShift skills, and experience with OAuth/OpenID security and ITIL processes. Hybrid work with international exposure is offered.

Formación

• 3 to 5 years of MuleSoft platform management and operations (not API development).
• Hands-on experience with MuleSoft Omni Gateway / Flex Gateway.
• Strong Terraform, OpenShift and GitHub expertise.
• Knowledge of OAuth/OpenID, API security standards and ITIL processes.

Responsabilidades

• Govern L2 operational activities during Europe shift to ensure service continuity and SLA compliance.
• Investigate, troubleshoot, and resolve incidents within SLA timelines.
• Perform platform analysis and operational troubleshooting.
• Analyze logs to identify root causes of issues and document resolutions.
• Assist with deployment, release, and change activities; runbooks and recovery actions.
• Develop simple automation scripts for repetitive operational tasks.

Conocimientos

MuleSoft platform management

OpenShift

OAuth/OpenID authentication

API security standards

ITIL processes

Argo CI/CD

Terraform

GitHub

Educación

Bachelor's degree in Computer Science/Engineering or related field

Herramientas

MuleSoft Omni Gateway

MuleSoft Flex Gateway

AWS

Azure

SoapUI/Postman

Linux

OpenShift

Descripción del empleo

Neotalent Conclusion is seeking an L2 Platform Operations Engineer to support MuleSoft operations across Europe in a multi-cloud setup. You will manage incidents, perform platform analysis, and drive improvements.

Ideal candidates have 3–5 years in MuleSoft operations, strong Terraform/OpenShift skills, and experience with OAuth/OpenID security and ITIL processes. Hybrid work with international exposure is offered.