Mallorca-Based Support & Onboarding Specialist

Dibooq Gmbh; Islas Baleares; Remote; EUR 26,000 - 38,000; Full time

Job summary

Dibooq Gmbh is seeking a dedicated and empathetic Customer Support Specialist for a fully remote role. You will assist a global customer base, resolve inquiries, and ensure a smooth, positive experience, leveraging your communication and problem-solving skills.

This position offers remote work from Oviedo, Asturias, ES, with potential for career growth in a forward-thinking company.

Qualifications

• Experience in customer service.
• Ability to troubleshoot customer issues.

Responsibilities

• Address customer inquiries via various channels.
• Diagnose and troubleshoot issues to resolution.
• Provide a positive and seamless customer experience across regions.

Skills

Communication skills

Problem-solving

Customer service

Job description

Our client is actively seeking a dedicated and empathetic Customer Support Specialist for a fully remote position. This role is integral to our client's commitment to providing exceptional service and support to their global customer base. You will leverage your communication and problem-solving skills to address customer inquiries, troubleshoot issues, and ensure a positive and seamless experience. This is a fantastic opportunity for an experienced customer service professional looking to work remotely and grow their career with a forward-thinking company. If you are self‑motivated, organized, and passionate about helping others, we encourage you to apply for this role based remotely from Oviedo, Asturias, ES .

About the Role

Our client is actively seeking a dedicated and empathetic Customer Support Specialist for a fully remote position. This role is integral to our client's commitment to providing exceptional service and support to their global customer base. You will leverage your communication and problem‑solving skills to address customer inquiries, troubleshoot issues, and ensure a positive and seamless experience. This is a fantastic opportunity for an experienced customer service professional looking to work remotely and grow their career with a forward‑thinking company. If you are self‑motivated, organized, and passionate about helping others, we encourage you