Customer Support & Onboarding Specialist

Dibooq Gmbh; Islas Baleares; Remote; EUR 25,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Job summary

Dibooq Gmbh is seeking a Customer Support Specialist to join a fully remote team. You will engage with a global customer base, address inquiries, and troubleshoot issues to maintain a high standard of service from Oviedo, Asturias, ES area or remotely.

The role emphasizes strong communication, empathy, and proactive problem-solving in a fast-paced, international environment, with opportunities for growth within a forward-thinking company.

Qualifications

• Experience in customer service is essential.
• Strong communication and problem-solving skills are required.
• Ability to work independently in a fully remote setup.

Responsibilities

• Handle customer inquiries via email, chat, and phone.
• Troubleshoot issues and provide timely resolutions.
• Ensure a positive and seamless customer experience across global users.

Skills

Empathy

Communication

Problem solving

Remote work

Job description

Our client is actively seeking a dedicated and empathetic Customer Support Specialist for a fully remote position. This role is integral to our client's commitment to providing exceptional service and support to their global customer base. You will leverage your communication and problem-solving skills to address customer inquiries, troubleshoot issues, and ensure a positive and seamless experience. This is a fantastic opportunity for an experienced customer service professional looking to work remotely and grow their career with a forward-thinking company. If you are self‑motivated, organized, and passionate about helping others, we encourage you to apply for this role based remotely from Oviedo, Asturias, ES .

About the Role

Our client is actively seeking a dedicated and empathetic Customer Support Specialist for a fully remote position. This role is integral to our client's commitment to providing exceptional service and support to their global customer base. You will leverage your communication and problem‑solving skills to address customer inquiries, troubleshoot issues, and ensure a positive and seamless experience. This is a fantastic opportunity for an experienced customer service professional looking to work remotely and grow their career with a forward‑thinking company. If you are self‑motivated, organized, and passionate about helping others, we encourage you