Remote Customer Support & Onboarding Specialist

Dibooq Gmbh; Islas Baleares; Remote; EUR 25,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Job summary

Dibooq Gmbh is seeking a Customer Support Specialist to join a fully remote team. You will engage with a global customer base, address inquiries, and troubleshoot issues to maintain a high standard of service from Oviedo, Asturias, ES area or remotely.

The role emphasizes strong communication, empathy, and proactive problem-solving in a fast-paced, international environment, with opportunities for growth within a forward-thinking company.

Qualifications

• Experience in customer service is essential.
• Strong communication and problem-solving skills are required.
• Ability to work independently in a fully remote setup.

Responsibilities

• Handle customer inquiries via email, chat, and phone.
• Troubleshoot issues and provide timely resolutions.
• Ensure a positive and seamless customer experience across global users.

Skills

Empathy

Communication

Problem solving

Remote work

Job description

Dibooq Gmbh is seeking a Customer Support Specialist to join a fully remote team. You will engage with a global customer base, address inquiries, and troubleshoot issues to maintain a high standard of service from Oviedo, Asturias, ES area or remotely.

The role emphasizes strong communication, empathy, and proactive problem-solving in a fast-paced, international environment, with opportunities for growth within a forward-thinking company.