Maintenance Coordinator (Admin Assistant 2)

HG External; Los Altos; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Health, dental and vision plans

Paid time off (20 days)

Job summary

HumanGood is seeking a Maintenance Coordinator (Admin Assistant 2) to provide comprehensive admin support to the Facilities team. You will manage the Service Desk, handle service requests, communicate with residents and staff, and assist with budgeting and vendor coordination to keep properties running smoothly.

The role is Monday–Friday, 8:00 AM to 4:00 PM, offering hourly pay and a range of benefits. You will represent the organization professionally, ensuring high resident satisfaction and

Qualifications

• At least one year of clerical experience or equivalent training.
• Clerical duties include transcribing, filing, word processing, scheduling, and basic admin tasks.
• Strong organizational and customer service skills are essential.

Responsibilities

• Provide day-to-day administrative support to the Director, Buildings and Grounds.
• Administer the Facilities Service Desk and process requests.
• Coordinate travel arrangements and maintain records and vendor info.
• Support budget tracking, invoice processing, and office supplies.
• Ensure safety and professional conduct in all interactions.

Skills

Clerical experience

Experience in admin/office support

Multitasking

Education

High school diploma or equivalent

Some college coursework in clerical skills

Job description

Maintenance Coordinator (Admin Assistant 2)

Job Category: Administrative/Management

• Full-Time

Locations

Showing 1 location

Description

Under general supervision, provides administrative and secretarial support for Facilities. Acts as the central point of operations for all facilities related services. Prepares letters of correspondence, types various documents, utilizes Word programs, coordinates travel arrangements as needed, updates computer files and screens incoming calls. The Coordinator assists the Facilities Team in the management of all properties leased or owned by the organization. Customer service and the ability to multi-task are critical to this position. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

• Schedule: Monday - Friday 8:00 AM - 4:00 PM
• Pay Range: $26-$32 per hour

Essential Functions

The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.

Work Duties

• Provides day to day administrative support to the Director, Buildings and Grounds.
• Administers the Facilities Service Desk:
• Process all phone, walk-in, and emailed service requests
• Communicate with internal customers regarding request status, options, and results
• Dispatch requests to the appropriate personnel
• Work Order Management:
• Service Request generation and technician assignment
• CMMS system monitoring for prompt closure, follow-up
• Collect and report service metrics and other relevant data
• Purchase requisitions, vendor billing, invoice processing and budget tracking for Facilities
• Administer the security card access system
• Coordinate event setup requests and schedule appropriate support services (cleaning, etc.) to accommodate community schedule
• Interface with vendors regarding daily service, scheduled service and special requests:
• Communicate requests via logs and direct communication as needed
• Report service issues and track preventive maintenance
• Maintain office supply inventory for Facilities team
• Develop and maintain office filing system for vendor info, service hist., doc library, etc.
• Develop and maintain a current vendor list
• Develop and maintain emergency contact sheets for Facilities - staff and vendor info.
• Schedule and track department training
• Assist Director of Facilities and Emergency Management Coordinator as necessary on a variety of special projects and tasks
• Attend in-service training workshops and meetings as required
• Conduct work tasks safely and in compliance with the facility safety program
• Provide effective and courteous service to all residents, guests and co-workers
• Performs related essential duties as required.

MINIMUM REQUIREMENTS

• High school diploma or equivalent,
• Some college coursework or vocational school courses emphasizing clerical skills including transcribing, alphabetizing, filing, word processing, spreadsheets, tables and scheduling;
• At least one year of clerical experience, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.

What’s in it for you?
At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.