Social Services Designee- Full Time

HG External; Los Altos; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental and Vision Plans

20 days paid time off + 7 holidays

401(k) with employer match

HSA option

Tuition Reimbursement

Cell Phone Stipend

Employee assistance program

Job summary

The Terraces at Los Altos, a HumanGood community, seeks a Social Services Designee to assess resident social needs and support emotional well‑being in the Health Center. You’ll advocate for residents and families, delivering professional service and ensuring satisfaction under minimal supervision. Schedule: Full Time; Monday-Friday 9:00 AM - 5:00 PM.

Pay Range: $26-$34 per hour. Requires 2+ years in elder care; Bachelor’s in Social Work preferred; Social Services certification.

Qualifications

• Minimum of two years of experience working with elderly in long term care facility.
• Bachelor’s Degree in Social Work preferred.
• Social Services certification required or preferred.
• 2 Years experience working as a Social Services Designee in SNF preferred.
• Senior Living experience preferred.

Responsibilities

• Assess residents’ social needs, cognitive abilities, and provide support for emotional well-being.
• Coordinate with IDT and DON to plan and transfer residents to appropriate levels of care.
• Prepare social service assessments and documentation within 5 days of admission.
• Maintain resident satisfaction and professional customer service.

Skills

Experience with elderly in long term

Social Services Designee experience

Senior Living experience

Education

Bachelor’s Degree in Social Work

Social Services certification

Job description

The Terraces at Los Altos
The Terraces at Los Altos - a HumanGood community
373 Pine Lane
Los Altos, CA 94022, USA

The Terraces at Los Altos
The Terraces at Los Altos - a HumanGood community
373 Pine Lane
Los Altos, CA 94022, USA

Under minimal supervision, the Social Services Designee assesses resident social service needs and ensures the identified needs are addressed. Assesses resident’s social needs, cognitive abilities, and provides support for the emotional well-being of residents and families throughout the Health Center. Advocates for the resident and family, while maintaining a professional and positive customer service approach. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Schedule: Full Time; Monday-Friday | 9:00 AM - 5:00 PM
Pay Range: $26-$34 per hour

To be successful in the role, you would have:

• Minimum of two years of experience working with elderly in long term care facility
• Bachelor’s Degree in Social Work preferred

Social Services certification

• 2 Years experience working as a Social Services Designee in SNF preferred
• Senior Living experience preferred

Work Duties

• Display behavior that supports the NEW_CO mission, vision and values.
• Understand and adhere to company, community and department programs, policies and
• Presents and maintains a positive customer service focus when interacting with residents, vendors, visitors and team members;
• In collaboration with the IDT, assesses residents’ social needs, cognitive abilities, and provides support for the emotional well-being of residents and families throughout the Health Center.
• Utilize consultation data to plan and coordinate resident care and rehabilitation, following through to ensure service efficacy, modifying plans to comply with changes in condition;
• Ensures that a social service assessment is completed with accurate documentation for all new residents within 5 days in the Health Center;
• Begins discharge planning upon admission for Health Center residents and follows-up with discharge planners for residents who have been admitted to the hospital;
• Assists in coordinating with the Director of Resident Services and the DON the transfer of residents to appropriate levels of care on campus;
• Participates in the weekly Resident Review process and makes giving information recommendations based on assessments;
• Ensures that social service is available and provided to residents in the Health Center;
• Handles complaints and settling disputes, resolves grievances in coordination with the IDT and DON. Refers residents and family to community resources when needed;
• Coordinates all resident care plan meetings with IDT team and MDS coordinator;
• Responsible for all related letters to family and residents in coordination with IDT team care conferences;
• Prepares progress notes on residents as needed;
• Other duties as needed;

What’s in it for you?
At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.