Madrid Moving Services Director: Growth & Operations Leader

Group ESI; Vitoria; Presencial; EUR 50.000 - 61.000; Jornada completa

Descripción de la vacante

Ruano Mudanzas, based in Madrid, seeks a Managing Director to lead and develop the business, reporting to Group Management and overseeing day-to-day operations and service delivery.

The role requires extensive management, operations, and business development experience in the moving/relocation industry, with fluent Spanish and English. You will guide strategy, manage the local team, and drive revenue growth across Madrid and Spain.

Formación

• Experience in management, operations and/or business development within the moving/relocation industry.
• Strong commercial mindset and proven business development skills.
• Hands-on and entrepreneurial approach.
• Strong leadership and team management skills.
• Excellent communication, negotiation and client relationship skills.
• Fluent Spanish and professional English; French would be a plus.

Responsabilidades

• Manage the day-to-day activities of the company and ensure the smooth delivery of moving services.
• Lead, coordinate and support the local team.
• Ensure high standards of service quality and customer satisfaction.
• Monitor operational performance, costs, margins and profitability.
• Manage relationships with suppliers and partners.
• Ensure compliance with internal procedures, local regulations and Group standards.
• Identify and implement opportunities to improve efficiency and overall performance.
• Drive the commercial development of the company and contribute directly to revenue growth.
• Identify and develop new business opportunities in Madrid and across Spain.
• Prospect new clients and develop the existing client portfolio.
• Build and maintain strong relationships with key clients and partners.
• Prepare and negotiate commercial proposals.
• Develop a strong local network and identify new market opportunities.
• Define and implement the commercial strategy in coordination with Group Management.

Conocimientos

Leadership

Team management

Business development

Operational management

Financial acumen

Communication

Negotiation

Client relations

Spanish-English bilingual

Descripción del empleo

Ruano Mudanzas, based in Madrid, seeks a Managing Director to lead and develop the business, reporting to Group Management and overseeing day-to-day operations and service delivery.

The role requires extensive management, operations, and business development experience in the moving/relocation industry, with fluent Spanish and English. You will guide strategy, manage the local team, and drive revenue growth across Madrid and Spain.