Madrid-Based Student Programs & Welfare Coordinator

CEA CAPA Education Abroad; Madrid; Presencial; EUR 21.000 - 28.000; Jornada completa

Descripción de la vacante

CEA CAPA Education Abroad in Madrid is looking for a Coordinator, Program and Student Services to oversee student welfare, housing coordination and the organization of excursions and events outside the classroom. You will collaborate with academic and internship teams to support students throughout their programs.

The role involves administrative duties, CRM usage, and ensuring a seamless international study experience for U.S. and international students in Madrid.

Formación

• Bachelor’s degree or equivalent.
• Fluency in English and Spanish.
• Experience working with students, particularly international students.
• Experience with housing coordination.
• Authorization to work in Madrid or Spain.

Responsabilidades

• Serve as the main point of contact for students, providing information and resources.
• Plan and execute program activities, including student excursions and local events.
• Assist with student arrivals and guided tours to help students navigate their environment.
• Manage reception, mail handling, and student communications.
• Support housing maintenance and assist with student accommodations with the Housing Coordinator.
• Maintain records using Salesforce and contribute to improvement strategies.
• Participate in weekly staff meetings and collaborate with external vendors.
• Be part of the emergency phone rotation for student support.
• Collaborate with local staff and external partners to enhance program success.

Conocimientos

English

Spanish

CRM systems

Microsoft Office

Housing coordination

Event planning

Educación

Bachelor's degree

Herramientas

Salesforce

Microsoft Office

Descripción del empleo

CEA CAPA Education Abroad in Madrid is looking for a Coordinator, Program and Student Services to oversee student welfare, housing coordination and the organization of excursions and events outside the classroom. You will collaborate with academic and internship teams to support students throughout their programs.

The role involves administrative duties, CRM usage, and ensuring a seamless international study experience for U.S. and international students in Madrid.