M&E Operations & Process Specialist

American Express Global Business Travel; España; Presencial; EUR 32.000 - 42.000; Jornada completa

Descripción de la vacante

American Express Global Business Travel in Madrid is seeking a M&E Project Analyst to support the RAV - Request a Vendor Team in Meetings & Events. You will gather information, liaise with Meeting Planners, and ensure SOPs are followed while maintaining accurate data in GBT systems.

This role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Formación

• Knowledge of Meetings & Events industry is a plus.
• Knowledge of NetSuite is a plus.
• Strong communication skills and ability to follow processes.
• Spanish language is a must.
• Advanced English oral and written presentation skills.
• Outstanding attention to detail.
• Ability to manage multiple demands and adapt to change.
• Ability to work well both in a team and independently.
• Microsoft Office proficiency (Excel/PowerPoint/Outlook).

Responsabilidades

• Communicate optimally to collect information.
• Review and validate information.
• Review and validate SOPs documents/processes.
• Work with internal stakeholders (Meeting Planners) to ensure accurate information is provided.
• Track and report activities.
• Actively participate to improve inter-departmental processes and communications.
• Manage personal workload to reach goals.
• Open to participate in new projects of the area.
• Work with a sense of urgency to ensure department Service Level Agreement is met.
• Perform as a team player and as an individual contributor.

Conocimientos

Communication skills

Follow processes

Attention to detail

Multitasking

Team player & independent

Flexibility

English communication

Herramientas

NetSuite

Excel

PowerPoint

Outlook

Descripción del empleo

American Express Global Business Travel in Madrid is seeking a M&E Project Analyst to support the RAV - Request a Vendor Team in Meetings & Events. You will gather information, liaise with Meeting Planners, and ensure SOPs are followed while maintaining accurate data in GBT systems.

This role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.