Data Monitoring & Client Operations Specialist

American Express Global Business Travel; España; Presencial; EUR 32 000 - 42 000; Tempo integral

Resumo da oferta

American Express Global Business Travel is seeking an Events Operations specialist in Spain to manage weekly data monitoring, event website setup, and attendee registration. You will provide real-time troubleshooting for stakeholders and support reporting across Spain and regional markets.

The role requires fluent Spanish and English, advanced Cvent/Meetings Central knowledge, and hands-on data validation and KPI reconciliation to ensure accurate event outcomes.

Qualificações

• Proactive and thrives in evolving environments.
• Fluent in Spanish and English; serves as data primary contact for Spain and regional markets.
• Advanced Cvent and Meetings Central platform knowledge; hands-on data support and reconciliation.

Responsabilidades

• Event Operations & Support: weekly data monitoring and event website setup/registration administration.
• Attendee management: check in and comprehensive reporting.
• Real-time troubleshooting for stakeholders and planners.
• Compliance & Reporting: MAPP platform guidance and updates; reporting administration.
• Monthly Cvent KPI validation and data review documentation.

Conhecimentos

Adaptability & Collaboration

Client Management & Communication

Spanish-English bilingual

Ferramentas

Cvent

Meetings Central

Descrição da oferta de emprego

What You’ll Do on a Typical Day

• Event Operations & Support : Weekly data monitoring check-ins and event website setup and registration administration
• Attendee management check in and comprehensive reporting
• Real-time troubleshooting for stakeholders and planners
• Compliance & Reporting MAPP platform guidance and updates TOV reporting administration
• Monthly Cvent KPI validation
• Data review documentation and summaries
• Financial & Administrative : Centralized purchase order receipt and assignment
• Meetings Central proficiency and business review documentation
• Panish tax reconciliation support ,Vendor onboarding and payment processing assistance

What We’re Looking For

• Adaptability & Collaboration : Proactivity and thrive in evolving environments Partner effectively with meeting planners and customer focused
• Client Management & Communication: Daily interactions with stakeholders Fluent bilingual support in Spanish and English Serve as Data primary point of contact for Spain and Regional markets at monthly Audit level.
• Cvent and Meetings Central Platforms Expertise Advanced Cvent and MC knowledge and hands-on support Weekly data validation before events Cvent reconciliation and data accuracy checks Data Angels modification oversight Event closure system management

Location

Spain

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include

• health and welfare insurance plans
• retirement programs
• parental leave
• adoption assistance
• wellbeing resources to support you and your immediate family

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• access to over 20,000 courses on our learning platform
• leadership courses
• new job openings available to internal candidates first

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.

Please let your recruiter know if you need an accommodation at any point during the hiring process.

For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” you may be exactly the person we’re looking for!