Luxury Flagship Boutique Manager - Madrid

Lumesse; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

The Swatch Group Ltd is seeking an experienced Boutique Manager for its flagship Madrid boutique, delivering a premium client experience and driving commercial results.

Fluent in Spanish and English, with proven leadership and a track record of exceeding objectives in luxury retail. This role focuses on team excellence, clienteling and strong brand partnerships in a dynamic environment.

Formación

• Proven experience as a Boutique Manager, Store Manager or Retail Manager, preferably within luxury, premium or watchmaking.

Responsabilidades

• Develop and execute clienteling, customer acquisition and traffic-generating strategies.
• Deliver an exceptional and consistent luxury customer experience.
• Lead, coach and inspire a high-performing sales team.
• Analyze KPIs and implement action plans to maximize business opportunities.
• Oversee daily boutique operations, ensuring compliance with company standards.
• Manage inventory, cash control and loss prevention processes effectively.
• Build strong relationships with clients and local partners to increase brand visibility and loyalty.

Conocimientos

Team leadership

Clienteling

Relationship building

Strategic thinking

Operational excellence

Organizational skills

Problem solving

Communication

People management

Herramientas

Microsoft Office

Descripción del empleo

The Swatch Group Ltd is seeking an experienced Boutique Manager for its flagship Madrid boutique, delivering a premium client experience and driving commercial results.

Fluent in Spanish and English, with proven leadership and a track record of exceeding objectives in luxury retail. This role focuses on team excellence, clienteling and strong brand partnerships in a dynamic environment.