Luxury Boutique Client Advisor - Drive Sales & Service

TAG Heuer; Barcelona; Presencial; EUR 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onboarding program

Career development within LVMH Group

Exclusive discounts on TAG Heuer/LVMH

Learning platforms for professional发展

Language academy enrollment

Health and life insurance

Wellhub wellness benefits

Descripción de la vacante

TAG Heuer in Madrid seeks a Client Advisor to drive boutique sales, build lasting client relationships, and embody the brand's DNA. You will report to the Boutique Manager and work in a fast-paced, inclusive environment that values creativity and teamwork.

The role emphasizes omnichannel customer journeys, strong service, and active event participation. Fluent English and Spanish are essential, with additional languages welcomed. A minimum of three years in luxury retail operations is required.

Formación

• Minimum 3 years of experience in luxury retail operations, with a strong commercial background and training.
• Advanced fluency in English and Spanish; additional languages are highly valued.
• Possesses a client-centric mindset with excellent interpersonal and communication skills.

Responsabilidades

• Proactively achieve sales targets and KPIs by employing effective selling techniques and fostering team collaboration.
• Develop and nurture enduring client relationships, leveraging all available resources to consistently deliver memorable in-store experiences and exceptional service.
• Embody TAG Heuer's brand DNA and serve as a Brand Ambassador, actively participating in events both within and outside the boutique.
• Actively promote and integrate omnichannel sales initiatives to ensure a seamless client journey across all interaction points.
• Innovate and propose strategic ideas for sales growth, covering merchandising and special events.
• Master qualitative client data collection, using insights to personalize client engagement and maximize business opportunities.
• Actively contribute to operational excellence, supporting daily processes like inventory, cash operations, and security under boutique management.

Conocimientos

Luxury retail

Sales targets

Client relationships

Omnichannel sales

Communication

Herramientas

CRM software

POS system

Descripción del empleo

TAG Heuer in Madrid seeks a Client Advisor to drive boutique sales, build lasting client relationships, and embody the brand's DNA. You will report to the Boutique Manager and work in a fast-paced, inclusive environment that values creativity and teamwork.

The role emphasizes omnichannel customer journeys, strong service, and active event participation. Fluent English and Spanish are essential, with additional languages welcomed. A minimum of three years in luxury retail operations is required.