Luxury Boutique Manager: Drive Sales & Experience

Montblanc; Las Rozas de Madrid; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

Montblanc is seeking a Boutique Manager in Madrid to lead all boutique operations, drive sales, and deliver exceptional customer experiences in a luxury environment.

You will recruit and develop a high-performing team, manage budgets, collaborate with Marketing, and ensure brand standards in visual merchandising and inventory control.

Availability to travel for brand events is required, and fluency in Spanish and English is preferred.

Formación

• At least 3–5 years in sales management within luxury retail.
• Experience with P&L and budgeting.
• Strong leadership and staff development skills.
• Passion for luxury customer service.
• Knowledge of luxury products, with focus on writing instruments, watches or leather goods.
• Excellent communication with high-level clients.

Responsabilidades

• Lead and manage boutique operations to achieve sales and profitability.
• Develop strategies to meet KPI targets and analyze market trends.
• Provide exceptional clienteling and create memorable shopping experiences.
• Recruit, train and manage a high-performing sales team.
• Oversee marketing, merchandising and inventory control.
• Ensure compliance with company policies and procedures.
• Provide regular performance reporting to management.

Conocimientos

Sales management

P&L budgeting

Leadership

Customer service

Luxury sector knowledge

Bilingual Spanish/English

CRM software

Inventory management

MS Office

Team motivation

Educación

Business administration or related field

Herramientas

MS Office

POS systems

CRM software

Inventory management systems

Descripción del empleo

Montblanc is seeking a Boutique Manager in Madrid to lead all boutique operations, drive sales, and deliver exceptional customer experiences in a luxury environment.

You will recruit and develop a high-performing team, manage budgets, collaborate with Marketing, and ensure brand standards in visual merchandising and inventory control.

Availability to travel for brand events is required, and fluency in Spanish and English is preferred.