Luxury Fashion Sales Associate: Clienteling & Service

Christian Dior Couture; Madrid; On-site; EUR 24,000 - 38,000; Full time

Job summary

Christian Dior Couture in Madrid is seeking a Sales Associate to join our luxury team. As a Dior Ambassador, you will contribute to the brand’s sales growth within the store while delivering outstanding customer service.

You will build local and international client books, maintain product knowledge, and support back-office with stock and packaging. Fluent Spanish and English, university or fashion school education, and Office 365 skills are preferred.

Qualifications

• At least 5 years of experience in fashion and luxury boutiques.
• Knowledge of the products and selling techniques.
• University education or Fashion school degree is required.
• Fluent in Spanish and English; other languages are a plus.
• Proficiency with Office 365 and basic digital software.

Responsibilities

• Achieve sales objectives through effective sales techniques.
• Demonstrate strong product expertise and engage clients with product stories.
• Know daily objectives and KPIs and identify customer needs.
• Advise on products and add-on sales, delivering best-in-class service.
• Manage client relationships in-person, over the phone, and online.
• Support back-office tasks including stock updates and packaging.

Skills

Luxury retail

Product knowledge

Spanish fluency

English fluency

Education

University education or Fashion school degree

Tools

Office 365

Job description

Christian Dior Couture in Madrid is seeking a Sales Associate to join our luxury team. As a Dior Ambassador, you will contribute to the brand’s sales growth within the store while delivering outstanding customer service.

You will build local and international client books, maintain product knowledge, and support back-office with stock and packaging. Fluent Spanish and English, university or fashion school education, and Office 365 skills are preferred.