Luxury Retail Sales Intern — Client Experience

Christian Dior Couture; Madrid; Vor Ort; EUR 6.700 - 10.000; Teilzeit

Zusammenfassung

Christian Dior Couture in Madrid is seeking a Sales Assistant Internship to join our luxury boutique. You will learn first-hand how to deliver exceptional client service, support the store team, and develop commercial skills in a premium environment.

As an intern you will gain experience in clienteling, product knowledge, and back-office preparation, while building a local and international client book and contributing to a welcoming, exclusive client experience.

Qualifikationen

• Interest and preferably experience in the retail and/or service field.
• University education or a Fashion school degree.
• English (C1-C2) and Spanish (C1-C2) + other languages are a plus.
• Office 365 and other basic knowledge of digital software.

Aufgaben

• Support the Store Manager and boutique team in sales activities.
• Achieve and exceed individual Sales Goals and KPI.
• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through e-communication.
• Assist in developing local and international Client Book with the ability to recruit and develop top clients.
• Learn stories of our product and engage clients through product knowledge and details.
• Problem-solving in partnership with the team to ensure that each client issue is properly resolved to the benefit of the business and the client.
• Participation in the maintenance of the boutique order through the cleaning and reorganizing of the Boutique and the fitting rooms and the control of the product exposition.
• Back-office activity with preparation of a delivery and of the essential elements for the products packaging and wrapping.

Kenntnisse

Retail experience

Customer service

Teamwork

Ausbildung

University education or Fashion school degree

Tools

Office 365

Jobbeschreibung

Christian Dior Couture in Madrid is seeking a Sales Assistant Internship to join our luxury boutique. You will learn first-hand how to deliver exceptional client service, support the store team, and develop commercial skills in a premium environment.

As an intern you will gain experience in clienteling, product knowledge, and back-office preparation, while building a local and international client book and contributing to a welcoming, exclusive client experience.