Luxury Client Advisor: Elevate Brand Loyalty & Experience

FashionUnited; Madrid; On-site; EUR 25,000 - 35,000; Full time

Job summary

FashionUnited is looking for a Brand Ambassador in Madrid to promote brand philosophy and provide an extraordinary luxury customer experience. This role involves maximizing sales and fostering client relationships, emphasizing exceptional service.

The ideal candidate should have a passion for luxury fashion, excellent communication skills, and the ability to work both independently and as part of a team. Knowledge of fashion trends is essential. A commitment to diversity and inclusion is also a key aspect of our workplace culture.

Qualifications

• Experience of building long-lasting relationships with clients.
• Ambition and resilience with a results-driven mindset.
• Knowledge of fashion trends and product categories.

Responsibilities

• Create a welcoming environment for customers.
• Capture customer data into CRM for relationship management.
• Engage in cross-selling with all departments.
• Ensure high standards of store visuals and operations.

Skills

Passion for selling

Curiosity in luxury/fashion

Excellent communication skills

Ability to work independently and in a team

Problem solving

Fluent spoken English

Job description

FashionUnited is looking for a Brand Ambassador in Madrid to promote brand philosophy and provide an extraordinary luxury customer experience. This role involves maximizing sales and fostering client relationships, emphasizing exceptional service.

The ideal candidate should have a passion for luxury fashion, excellent communication skills, and the ability to work both independently and as part of a team. Knowledge of fashion trends is essential. A commitment to diversity and inclusion is also a key aspect of our workplace culture.