Luxury Boutique Store Manager – Team Leadership & Growth

LVMH Group

Barcelona

On-site

EUR 60,000 - 90,000

Full time

14 days+

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Job summary

LVMH Group in Barcelona seeks an Ambassador of the Maison and Store Manager to develop and optimize boutique performance by leading the boutique team, ensuring exceptional customer service, and upholding Christian Dior standards.

You will design the store structure, recruit profiles, drive people development, manage operations, analyze data, coordinate events, and nurture VIP relationships, with fluency in English and Spanish (Catalan a strong plus).

Qualifications

Proven experience in luxury retail management.
Excellent leadership and problem-solving capabilities.
Strong analytical, communication, time management and organizational skills.
Ability to work under pressure and adapt to store needs.

Responsibilities

Design the optimum boutique structure, recruit profiles, and proactively build a talent pipeline.
Drive performance management, ensure people development, motivate, and reinforce team engagement.
Ensure the day-to-day management, training, coaching, and motivation of the boutique team.
Discuss performance and training in regular store meetings covering product knowledge, visuals, and operations.
Analyze boutique data to diagnose and define actions to reach sales targets.
Assign and monitor sales goals while leading strategic action plans.
Optimize performance and profitability through KPI monitoring.
Coordinate sales promotions, trunk shows, events, and CRM activities for local/international clients.
Implement and monitor CRM programs to maximize client retention and engagement.
Act as ambassador to build relationships with VIP clients.