Luxury Boutique Manager – Madrid Flagship Experience

Longines Watch Co. Francillon Ltd.; Madrid; Presencial; EUR 52.000 - 68.000; Jornada completa

Descripción de la vacante

Longines, the flagship boutique in Madrid, seeks an experienced Boutique Manager to lead our luxury retail team and deliver an exceptional client experience.

You will drive sales performance, develop clienteling and traffic-building strategies, coach a high-performing team, analyze KPIs, and oversee daily operations, inventory, and cash controls. Fluency in Spanish and English is required.

Formación

• Proven experience in Boutique/Store/Retail management, luxury/watchmaking preferred.
• Ability to drive performance and lead teams to exceed objectives.
• Strong leadership, coaching and people management skills.
• Strategic thinking with operational excellence.
• Excellent clienteling and relationship-building capabilities.
• Excellent organizational and planning skills.
• Fluent Spanish and English required; other languages a plus.

Responsabilidades

• Drive boutique sales performance and achieve business targets.
• Develop and execute clienteling, customer acquisition and traffic-generating strategies.
• Deliver an exceptional and consistent luxury customer experience.
• Lead, coach and inspire a high-performing sales team.
• Analyze KPIs and implement action plans to maximize business opportunities.
• Oversee daily boutique operations, ensuring compliance with company standards.
• Manage inventory, cash control and loss prevention processes effectively.
• Prioritize, organize and delegate tasks according to business needs.
• Build strong relationships with clients and local partners to increase brand visibility and loyalty.

Conocimientos

Boutique management

Store leadership

Clienteling

Sales optimization

Team coaching

KPI analysis

Inventory control

Office

Spanish & English

Herramientas

Office

Descripción del empleo

Longines, the flagship boutique in Madrid, seeks an experienced Boutique Manager to lead our luxury retail team and deliver an exceptional client experience.

You will drive sales performance, develop clienteling and traffic-building strategies, coach a high-performing team, analyze KPIs, and oversee daily operations, inventory, and cash controls. Fluency in Spanish and English is required.