Loyalty Trainee: Shape Global Programs & Analytics

Minor Hotels Europe and Americas; Barcelona; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Career development opportunities

Diversity of 150 nationalities

Flexible working conditions

Team member recognition programmes

Discounted hotel rates and benefits

Job summary

A leading hospitality company is seeking a Loyalty Trainee in Barcelona to support the Loyalty Department. This entry-level role involves assisting with daily operations, contributing to training materials, and managing JIRA tickets. Ideal candidates are pursuing or have completed a degree in Hospitality or related fields and possess strong organizational and communication skills in English and Spanish. Enjoy diverse experiences, training opportunities, and team member benefits.

Qualifications

• Currently pursuing or recently completed a relevant degree.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); familiarity with JIRA is a plus.
• Analytical mindset with ability to handle data and reporting tasks.
• Good communication skills in English and Spanish.
• Proactive and eager to learn.

Responsibilities

• Assist Loyalty Team in daily tasks and projects.
• Help coordinate loyalty programme procedures and training.
• Maintain updated documentation for internal processes.
• Manage JIRA tickets related to loyalty programme.
• Support performance reports and loyalty action plans.

Skills

Organizational skills

Attention to detail

Proficiency in Microsoft Office

Analytical mindset

Communication skills in English

Proactivity

Education

Degree in Hospitality, Tourism, Business Administration, Marketing, or related field

Tools

Microsoft Excel

JIRA

Job description

A leading hospitality company is seeking a Loyalty Trainee in Barcelona to support the Loyalty Department. This entry-level role involves assisting with daily operations, contributing to training materials, and managing JIRA tickets. Ideal candidates are pursuing or have completed a degree in Hospitality or related fields and possess strong organizational and communication skills in English and Spanish. Enjoy diverse experiences, training opportunities, and team member benefits.