Barcelona Rooms Operations Trainee — Lead & Learn

The Social Hub (B Corp™); Barcelona; Presencial; EUR 6696 - 10.044; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discount on hotel stays and F&B

Access to gym and restaurant amenities

Dynamic, international work culture

Descripción de la vacante

The Social Hub in Barcelona is launching a Rooms Operations Management Trainee programme. This 8–12 month development track targets hospitality students in their third year or above, offering hands-on experience in Front Office, Housekeeping, and leadership.

Ideal candidates are English-proficient and eager to grow into hotel leadership roles within a dynamic, international team. You will learn operations across departments, support guest experiences, and participate in daily briefings and

Formación

• Currently studying Hospitality Management, Tourism or a related degree.
• In your 3rd year of studies or above.
• Available for a minimum of 8 months (12 months preferred).
• Fluent in English; Spanish language skills are a must.

Responsabilidades

• Deliver exceptional guest experiences throughout the guest journey.
• Learn the daily operation of a busy Front Office.
• Manage guest requests, service recovery and problem-solving.
• Coordinate arrivals, departures and room allocations.
• Support upselling initiatives and revenue opportunities.
• Participate in daily operational briefings and shift leadership.
• Learn how to manage room inventory and productivity.
• Conduct room quality inspections.
• Coordinate room readiness with Front Office.
• Monitor cleanliness and brand standards.
• Support preventive maintenance and quality improvement initiatives.
• Work closely with external contractors and suppliers.
• Participate in management meetings.
• Learn workforce planning and operational scheduling.
• Analyse operational KPIs and guest satisfaction.
• Support departmental projects and continuous improvement initiatives.
• Collaborate with Maintenance, F&B, Membership and Events teams to understand the full hotel operation.
• Take ownership of projects that improve efficiency and the guest experience.

Conocimientos

Fluent in English

Spanish proficiency

Educación

Hospitality Management or related degree

Descripción del empleo

The Social Hub in Barcelona is launching a Rooms Operations Management Trainee programme. This 8–12 month development track targets hospitality students in their third year or above, offering hands-on experience in Front Office, Housekeeping, and leadership.

Ideal candidates are English-proficient and eager to grow into hotel leadership roles within a dynamic, international team. You will learn operations across departments, support guest experiences, and participate in daily briefings and