Long-Tail SaaS Account Manager – Benelux & Nordics

Perk; Barcelona; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Onsite gym & fitness app subsidy

Flexible compensation plan

Descripción de la vacante

Perk seeks a customer success professional to manage a portfolio of long tail accounts in Benelux and Nordics, driving retention and growth. You will build engagement with decision makers, identify opportunities, and deliver value through data-driven reviews on a fast-growing SaaS travel-tech platform.

Collaborate with internal teams to ensure smooth product integrations, timely problem-solving, and impactful customer journeys that reduce shadow work for businesses.

Formación

• Experience in account management or customer success.
• Background in SaaS or travel-tech preferred.
• Native Dutch speaker and fluent English (spoken and written).
• Outstanding presentation and communication skills with ability to build deep relationships.
• Strong prioritisation and time management.
• Results-driven mindset with customer satisfaction as priority.
• Ability to analyse and translate data for clients.

Responsabilidades

• Manage portfolio of long tail accounts in Benelux and Nordics.
• Develop engagement with key decision makers to influence travel programmes.
• Identify growth opportunities and expand the portfolio with new business.
• Be expert in Perk product portfolio to meet/exceed up-selling and cross-selling targets.
• Leverage data analytics to deliver regular business reviews and stakeholder presentations.
• Coordinate with internal teams to ensure smooth product integrations during roll-outs.

Conocimientos

Account management

Customer success

Data analysis

Presentation skills

Time management

Relationship building

Sales orientation

Descripción del empleo

Perk seeks a customer success professional to manage a portfolio of long tail accounts in Benelux and Nordics, driving retention and growth. You will build engagement with decision makers, identify opportunities, and deliver value through data-driven reviews on a fast-growing SaaS travel-tech platform.

Collaborate with internal teams to ensure smooth product integrations, timely problem-solving, and impactful customer journeys that reduce shadow work for businesses.