Account Manager Long Tail - Benelux & Nordics - Perk

Perk; Barcelona; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Onsite gym & fitness app subsidy

Flexible compensation plan

Descripción de la vacante

Perk seeks a customer success professional to manage a portfolio of long tail accounts in Benelux and Nordics, driving retention and growth. You will build engagement with decision makers, identify opportunities, and deliver value through data-driven reviews on a fast-growing SaaS travel-tech platform.

Collaborate with internal teams to ensure smooth product integrations, timely problem-solving, and impactful customer journeys that reduce shadow work for businesses.

Formación

• Experience in account management or customer success.
• Background in SaaS or travel-tech preferred.
• Native Dutch speaker and fluent English (spoken and written).
• Outstanding presentation and communication skills with ability to build deep relationships.
• Strong prioritisation and time management.
• Results-driven mindset with customer satisfaction as priority.
• Ability to analyse and translate data for clients.

Responsabilidades

• Manage portfolio of long tail accounts in Benelux and Nordics.
• Develop engagement with key decision makers to influence travel programmes.
• Identify growth opportunities and expand the portfolio with new business.
• Be expert in Perk product portfolio to meet/exceed up-selling and cross-selling targets.
• Leverage data analytics to deliver regular business reviews and stakeholder presentations.
• Coordinate with internal teams to ensure smooth product integrations during roll-outs.

Conocimientos

Account management

Customer success

Data analysis

Presentation skills

Time management

Relationship building

Sales orientation

Descripción del empleo

In this role you manage a portfolio of long tail accounts in the Benelux and Nordics, driving retention and growth. You build deep engagement with decision makers and help clients maximise Perk usage, while identifying new opportunities and delivering value through data-driven reviews. You collaborate with internal teams to ensure smooth product integrations and timely problem-solving. This is a chance to shape customer journeys in a fast-growing SaaS travel-tech platform and contribute to our mission of reducing shadow work for businesses.

• Competitive compensation, including equity
• Onsite gym & fitness app subsidy
• Flexible compensation plan
• Own and manage a portfolio of long tail accounts in Benelux and Nordics
• Develop strong engagement with key decision makers to influence travel programmes
• Understand each customer's business to maximise Perk usage
• Identify growth opportunities and expand the portfolio with new business
• Be expert in Perk product portfolio to meet/exceed up-selling and cross-selling targets
• Leverage data analytics to deliver regular business reviews and stakeholder presentations
• Identify common account issues and develop timely, long-term solutions
• Coordinate with internal teams to ensure smooth product integrations during roll-outs
• Prioritise time to maximise impact in key business areas
• Native Dutch speaker and fluent English (spoken and written)
• Relevant account management or customer success experience
• Background in SaaS or travel-tech preferred
• Outstanding presentation and communication skills with ability to build deep relationships
• Strong prioritisation and time management
• Results-driven mindset with customer satisfaction as priority
• Ability to analyse and translate data for clients
• Empathetic and customer-centric
• Honest and trustworthy, team player
• Focused and determined
• Data analysis and interpretation for clients
• Effective presentations and business reviews
• SaaS/travel-tech product knowledge