Key Account Manager Assistant - UK Excursions Sales

MTS Globe Group; Palma; On-site; EUR 32,000 - 42,000; Full time

Job summary

MTS Globe Group in Palma de Mallorca is seeking a Key Account Manager Excursions Assistant to support the UK market, combining sales analysis, business development and cross-functional coordination with commercial and operations teams to drive performance.

The role requires travel availability, excellent communication, and fluency in English and Spanish, with a tourism degree and knowledge of Spain's excursion products. Join an international team and help grow the UK excursions business.

Qualifications

• Experience in tourism, excursions, sales, or business development.
• Excellent communication and relationship-building skills.
• Strong organisational skills and ability to coordinate with multiple teams.

Responsibilities

• Support the UK Key Account Manager in day-to-day management and development of the excursions business.
• Build and maintain strong relationships with UK commercial and operational teams, as well as with different departments across the company.
• Monitor excursion sales performance, analysing sales trends, conversion rates, product performance and key business KPIs.
• Identify business opportunities and propose actions to drive sales and maximise commercial results.
• Prepare business reports, performance analyses and presentations for management.
• Support the launch of new excursions, experiences and commercial initiatives tailored to the UK market.
• Coordinate and follow up on promotional campaigns, sales incentives and specific commercial actions.
• Gather and channel market feedback to identify opportunities to improve products, services and internal processes.
• Support the selection, onboarding and training of excursion sales teams, as well as the follow-up of sales performance.
• Work closely with Spain Excursions Coordination, Operations, Marketing and destination teams to ensure commercial objectives are achieved and the UK sales strategy is effectively implemented.

Skills

Tourism sales

Communication skills

Organisational skills

English & Spanish

Education

Degree in tourism or similar

Job description

Who are we?

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

MTS Globe Spain

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.

What do we offer?

At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Why join us?

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

Job Description

We are looking for a Key Account Manager Excursions Assistant to join our team in Palma de Mallorca and support the Key Account Manager for the UK market in the management and development of our excursions business in Spain. In this role, you will combine sales analysis, business development and cross-functional coordination, supporting the Excursions´ Key Account Manager and working closely with our commercial and operational teams to drive performance and identify new opportunities within the UK market. If you are passionate about tourism, comfortable working with data and enjoy collaborating with international teams, we would love to meet you!

Responsibilities

• Support the UK Key Account Manager in the day-to-day management and development of the excursions business.
• Build and maintain strong and effective relationships with UK commercial and operational teams, as well as with different departments across the company.
• Monitor excursion sales performance, analysing sales trends, conversion rates, product performance and key business KPIs.
• Identify business opportunities and propose actions to drive sales and maximise commercial results.
• Prepare business reports, performance analyses and presentations for management.
• Support the launch of new excursions, experiences and commercial initiatives tailored to the UK market.
• Coordinate and follow up on promotional campaigns, sales incentives and specific commercial actions.
• Gather and channel market feedback to identify opportunities to improve products, services and internal processes.
• Support the selection, onboarding and training of excursion sales teams, as well as the follow-up of sales performance.
• Work closely with Spain Excursions Coordination, Operations, Marketing and destination teams to ensure commercial objectives are achieved and the UK sales strategy is effectively implemented.

Why join us?

You will have the opportunity to work in a dynamic and international tourism environment, collaborating closely with operational teams, destinations and clients while contributing to the development of the Excursion´s business.

Interested? We’d love to hear from you and tell you more about the opportunity.

Requirements

• Previous experience in tourism, excursions, sales, business development or a similar commercial role.
• Extensive knowledge of the product of activities and excursions in Spain.
• Degree in tourism or similar.
• Excellent communication and relationship-building skills.
• Strong organisational skills and the ability to coordinate with multiple teams and stakeholders.
• A proactive, commercial and results-oriented mindset.
• Fluent English and Spanish, both written and spoken.
• Valid driving licence.
• Availability to travel when required.

MTS Globe is an equal opportunities employer.