Italian-SaaS Account Manager: Growth & Long-Tail Focus

Perk; Barcelona; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity ownership

Vacation days + public holidays

Private healthcare or gym allowance

Life Insurance

Relocation support

Sabbatical after 5 years

Work from Anywhere days

Language learning (English/Spanish/Cat

Catalan lessons

Descripción de la vacante

Perk is seeking a Junior Account Manager to manage a portfolio of long-tail customers across Growth markets (APAC, CEE, Middle East, Italy). You’ll build relationships with decision-makers, understand client businesses, and identify opportunities to expand Perk’s value through upsell and cross-sell.

You’ll act as a trusted advisor, deliver data-driven reviews, and coordinate with internal teams to ensure adoption and satisfaction.

Formación

• Native or near-native Italian proficiency and fluent English is required.
• Previous experience in Account Management, Customer Success, or another customer-facing commercial role.
• Strong communication, presentation, and relationship-building skills.
• Ability to engage confidently with stakeholders across different levels of an organisation.
• Strong prioritisation, organisation, and time management skills.
• Commercial mindset with a proven ability to drive growth while maintaining high customer satisfaction.
• Analytical skills with the ability to translate data into actionable business insights and recommendations.
• Self-motivated, proactive, and comfortable managing a high-volume portfolio.
• Experience in SaaS, technology, or travel-tech environments is highly preferred.

Responsabilidades

• Own and manage a portfolio of long-tail customers across the Growth markets. This is a blended region of our emerging markets such as APAC, CEE, Middle East, and Italy.
• Build strong relationships with key stakeholders and decision-makers responsible for their company's travel program.
• Develop a deep understanding of your customers' businesses and proactively identify opportunities to improve their experience with Perk.
• Drive account growth by identifying and securing upsell, cross-sell, and expansion opportunities.
• Become a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets.
• Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.
• Identify recurring customer challenges and proactively develop long-term solutions.
• Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.
• Effectively prioritise activities and manage your portfolio to maximise commercial impact.

Conocimientos

Italian language proficiency

English language proficiency

Account management experience

Communication skills

Presentation skills

Relationship-building

Stakeholder management

Analytical skills

SaaS / travel-tech experience

Descripción del empleo

Perk is seeking a Junior Account Manager to manage a portfolio of long-tail customers across Growth markets (APAC, CEE, Middle East, Italy). You’ll build relationships with decision-makers, understand client businesses, and identify opportunities to expand Perk’s value through upsell and cross-sell.

You’ll act as a trusted advisor, deliver data-driven reviews, and coordinate with internal teams to ensure adoption and satisfaction.