Junior Account Manager — Long-Tail Growth (Italian/EN)

Traveltechessentialist; Barcelona; Híbrido; EUR 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive equity

Generous vacation days

Private healthcare or gym allowance

Life Insurance

Perk events

Wellbeing support (Spring Health)

Flexible compensation plan

Parental leave 17 weeks

Volunteer hours 16 per year

Work from Anywhere 20 days

Language lessons (English, Spanish, or

Sabbatical after 5 years

Relocation support

Descripción de la vacante

Perk is seeking a Junior Account Manager to drive customer satisfaction, retention, growth and margin across an existing portfolio of long-tail accounts. You will manage a mix of Growth markets such as APAC, CEE, Middle East and Italy, building strong relationships with decision-makers and becoming a trusted advisor on Perk's travel-tech platform.

Based in Barcelona, this role requires native Italian and fluent English, prior account management or customer success experience, and a passion for

Formación

• Native or near-native Italian proficiency and fluent English required.
• Experience in Account Management, Customer Success or similar.
• Strong communication, presentation and relationship-building skills.
• Able to engage with stakeholders across multiple levels of org.
• Strong prioritisation, organisation and time management.
• Commercial mindset with growth and customer-satisfaction focus.
• Analytical ability to translate data into insights and actions.
• Self-motivated, proactive, and able to manage a high-volume portfolio.
• Experience in SaaS, technology, or travel-tech preferred.

Responsabilidades

• Own and manage a portfolio of long-tail customers across Growth markets.
• Build relationships with key stakeholders responsible for travel programs.
• Understand customers' businesses and identify opportunities to improve experience.
• Drive account growth through upsell, cross-sell and expansion.
• Become a trusted advisor and product expert, meeting quarterly targets.
• Use data to deliver business reviews, reports and presentations.
• Identify recurring challenges and develop long-term solutions.
• Act as liaison between customers and internal teams for smooth adoption.
• Prioritise activities to maximise commercial impact.

Conocimientos

Italian native

English fluent

Account management

Customer success

Communication skills

Relationship building

Analytical skills

SaaS/travel-tech exp

Descripción del empleo

Perk is seeking a Junior Account Manager to drive customer satisfaction, retention, growth and margin across an existing portfolio of long-tail accounts. You will manage a mix of Growth markets such as APAC, CEE, Middle East and Italy, building strong relationships with decision-makers and becoming a trusted advisor on Perk's travel-tech platform.

Based in Barcelona, this role requires native Italian and fluent English, prior account management or customer success experience, and a passion for