French-Speaking LT Account Manager – SaaS Growth

Perk; Barcelona; Híbrido; EUR 48.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity ownership

Vacation days + public holidays

Private healthcare or gym allowance

Life Insurance

Relocation support

Work from Anywhere days

Descripción de la vacante

Perk is seeking a customer-focused Account Manager for the LongTail portfolio in the French market. You will nurture relationships with senior stakeholders, uncover expansion opportunities, and act as the trusted advisor for Perk’s travel-tech solutions.

You will work in a hybrid setup, collaborating with cross-functional teams to ensure product adoption and outstanding customer satisfaction. Fluency in French and English is essential, with prior SaaS/account management experience preferred.

Formación

• Native or near-native French proficiency (spoken and written) and fluent English is required.
• Previous experience in Account Management, Customer Success, or another customer-facing commercial role.
• Strong communication, presentation, and relationship-building skills.

Responsabilidades

• Own and manage a portfolio of long-tail customers across the French market.
• Build strong relationships with key stakeholders and decision-makers responsible for their company's travel program.
• Develop a deep understanding of your customers' businesses and proactively identify opportunities to improve their experience with Perk.
• Drive account growth by identifying and securing upsell, cross-sell, and expansion opportunities.
• Become a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets.
• Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.
• Identify recurring customer challenges and proactively develop long-term solutions.
• Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.
• Effectively prioritise activities and manage your portfolio to maximise commercial impact.

Conocimientos

French

English

Account Management

Customer Success

SaaS

Data analysis

Descripción del empleo

Perk is seeking a customer-focused Account Manager for the LongTail portfolio in the French market. You will nurture relationships with senior stakeholders, uncover expansion opportunities, and act as the trusted advisor for Perk’s travel-tech solutions.

You will work in a hybrid setup, collaborating with cross-functional teams to ensure product adoption and outstanding customer satisfaction. Fluency in French and English is essential, with prior SaaS/account management experience preferred.