IT Technician: Microsoft 365 & Endpoint Admin

Domes Resorts

Santa Cruz de Tenerife

On-site

EUR 20,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Competitive pay
Growth opportunities
Safe environment
Personal growth

Job summary

Domes Resorts, Spain, seeks a proactive IT Technician to join its IT team. You will provide first-line technical support to internal users, manage tickets, and ensure the proper functioning of company systems and devices.

The ideal candidate has 1–3 years in IT support, a degree in IT/CS, and experience with Microsoft 365 environments, Intune/MDM, and endpoint management. A growing hospitality group offers opportunities within a dynamic environment.

Qualifications

  • 1–3 years in IT support, help desk, or similar role
  • Experience supporting Microsoft 365 environments
  • Certifications such as CompTIA A+ or Microsoft certificates are a plus

Responsibilities

  • Provide first-level technical support to end users and resolve hardware, software, and network issues
  • Log, track, and manage IT support tickets to ensure timely resolution
  • Install, configure and maintain IT equipment, systems and applications
  • Administer Microsoft 365 environments and manage user identities
  • Monitor endpoint compliance using Intune/MDM dashboards
  • Perform routine infrastructure maintenance and security patching
  • Maintain IT documentation and support security policies
  • Collaborate with other departments to ensure system reliability

Skills

Windows OS
Microsoft 365
Intune/MDM
Networking basics
IT security practices
Customer-focused support

Education

Degree in IT/CS

Tools

Microsoft Intune
MDM solutions

Job description

Domes Resorts, Spain, seeks a proactive IT Technician to join its IT team. You will provide first-line technical support to internal users, manage tickets, and ensure the proper functioning of company systems and devices.

The ideal candidate has 1–3 years in IT support, a degree in IT/CS, and experience with Microsoft 365 environments, Intune/MDM, and endpoint management. A growing hospitality group offers opportunities within a dynamic environment.

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