IT Support Specialist & Office Facilities

EF Education First Ltd.; Bellprat; Hybrid; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Remote working opportunities

28-day holidays/year

Flexible Remuneration Plan: Private医疗保

Wellhub discounts

Internal Career Path and opportunities

Job summary

EF - English Live in Barcelona is seeking an enthusiastic IT Support Specialist & Office Facilities to manage IT assets and office operations, ensuring smooth daily work and reliable tech infrastructure.

You will support employees, coordinate equipment deliveries, work with WeWork and suppliers, and help onboarding and events while maintaining health and safety standards.

Qualifications

• Vocational IT qualification or equivalent experience.
• Fluent English required.
• Experience with IT asset inventory management.
• Strong ownership of IT equipment and assets.
• Good problem-solving and prioritization of incidents.

Responsibilities

• Manage IT assets and inventory.
• Provide technical support to employees.
• Maintain office technology and facilities.
• Coordinate equipment setup, deliveries and replacements.
• Escalate IT incidents and ensure timely resolution.

Skills

IT asset management

English fluency

Organizational skills

Problem solving

Time management

Education

IT-related vocational qualification

Job description

EF - English Live is looking for an enthusiastic and organized IT Support Specialist & Office Facilities to join our team in Barcelona's office.

You will be responsible for managing and maintaining the company's IT assets, ensuring their availability, configuration, and proper functioning. You will play a key role in providing technical support to employees, managing IT-related incidents, and ensuring the smooth operation of our office technology infrastructure and facilities.

Your responsibilities will include, but not be limited to:

IT Support and Asset Management

• Manage and maintain the company's IT asset inventory, equipment stock, and procurement processes.
• Provide technical support to employees, troubleshooting hardware, software, operating systems, and connectivity issues.
• Monitor office network connectivity and ensure meeting rooms are fully equipped.
• Coordinate IT equipment setup, deliveries, collections, replacements, and remote employee support.
• Manage and escall IT incidents, ensuring timely resolution.

Office Operations and Facilities

• Oversee day-to-day office operations, coordinating with WeWork and other suppliers to ensure a smooth and well-maintained working environment.
• Manage office supplies, purchases, deliveries, supplier invoices, and related expenses.
• Coordinate new joiner onboarding, ensuring a welcoming and smooth first-day experience.
• Organise internal events, team celebrations, and monthly employee recognition initiatives.
• Coordinate shipments, equipment collections, and deliveries with external providers and EF Central.
• Ensure office compliance with health and safety regulations.

Requirements:

• A vocational qualification (intermediate or advanced level) in IT or a related field, or equivalent experience.
• A fluent level of English.
• Strong organizational and time-management skills.
• Previous experience in IT asset inventory management.
• A high level of responsibility and ownership when handling IT equipment and company assets.
• Good problem-solving skills and the ability to manage and prioritize technical incidents.

Benefits and fun stuff:

• Remote working opportunities.
• 28-day holidays/year
• Flexible Remuneration Plan: Private medical insurance, child care voucher, restaurant tickets
• Wellhub discounts
• Internal Career Path and opportunities internationally.
• Work in a multinational office.
• Work with passionate and enthusiastic people.