International Travel Support Specialist (EN/NO)

Teleperformance Spain; Barcelona; On-site; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Multicultural environment

Modern office near Glories (Westfield)

Training and coaching

Job summary

Teleperformance Spain in Barcelona is hiring a customer support advisor for Booking. You will listen, respond, and mediate between international travellers and accommodations suppliers, ensuring high-quality service across email and phone channels.

Role requires Norwegian C2 and English C1, excellent communication, and proficiency with Office 365 and CRM databases. A positive mindset and adaptability to changing priorities are valued.

Qualifications

• Norwegian C2 level and English C1 level are required.
• Excellent communication and interpersonal skills.
• User-friendly PC skills with Office 365 and CRM databases.

Responsibilities

• Understand and identify customer needs.
• Listen, respond and mediate between travellers and accommodations suppliers.
• Clarify inquiries about service, payment and technical requirements via email and phone.

Skills

Norwegian C2

English C1

Communication

Problem-solving

Tools

Office 365

CRM Database

Job description

Teleperformance Spain in Barcelona is hiring a customer support advisor for Booking. You will listen, respond, and mediate between international travellers and accommodations suppliers, ensuring high-quality service across email and phone channels.

Role requires Norwegian C2 and English C1, excellent communication, and proficiency with Office 365 and CRM databases. A positive mindset and adaptability to changing priorities are valued.