Information Technology Support Technician

Intec Select; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global technology firm is looking for an IT Support Technician for their Málaga office. This hybrid role involves providing essential technical support, maintaining device and system security, and collaborating across teams. Candidates should be fluent in English and Spanish and have experience with AV and network troubleshooting. The position offers a competitive salary, performance bonus, and private health insurance.

Servicios

Competitive salary

Performance bonus

Private health insurance

Continuous professional development

Formación

• Mid-level IT support experience in a service desk environment.
• Strong troubleshooting across networks, devices, and AV systems.
• Proactive, logical problem-solving skills.

Responsabilidades

• Provide in-person and remote IT support for the Málaga-based team.
• Maintain device and system security, including antivirus solutions.
• Administer and optimise mobile devices using MDM platforms.

Conocimientos

IT support experience

Troubleshooting skills

Fluent in English and Spanish

Collaboration with HR/Operations

Herramientas

Jira

Unifi

Descripción del empleo

Overview

IT Support Technician – Hybrid / Málaga – Permanent + Bonus & Benefits

A leading global technology firm is seeking a skilled IT Support Technician to be the primary technical contact for their Málaga office. You’ll ensure seamless IT and AV operations while supporting a dynamic international team, helping employees stay productive and connected.

Responsibilities

• Provide in-person and remote IT support for the Málaga-based team.
• Maintain device and system security, including antivirus solutions.
• Administer and optimise mobile devices using MDM platforms.
• Troubleshoot local network infrastructure (e.g., Unifi) and AV equipment (video conferencing, displays, sound systems).
• Collaborate with HR and Operations on IT requirements.
• Document common IT issues and contribute to improving IT support processes.
• Communicate clearly with technical and non-technical colleagues in English and Spanish.

Essential Skills & Requirements

• Mid-level IT support experience, ideally in a service desk environment with ticketing systems (e.g., Jira).
• Strong troubleshooting skills across networks, devices, and AV systems.
• Experience with network devices (Unifi), antivirus management, and mobile device management (MDM).
• Fluent in English and Spanish.
• Proactive, logical problem-solving skills and strong documentation ability.
• Experience collaborating with HR / Operations on IT matters is desirable.

Bonus

• Familiarity with finance or large-scale enterprise platforms.

Package & Offer

• Permanent contract with hybrid working (Málaga office).
• Competitive salary + performance bonus.
• Private health insurance.
• Continuous professional development and global team events.