Ibiza Front Office Internship: Luxury Hotel Experience

Hospitaliti; Islas Baleares; On-site; EUR 8,900 - 13,000; Full time

Benefits offered by this job

Accommodation included

Lunch served daily

Final project to present to Excom & HD

Discounts at Ennismore hotels

Canva and Podimo subscriptions

Job summary

Mondrian Ibiza, part of Ennismore, offers an exciting internship across reception, guest services and events in Ibiza. You will assist with check-ins, coordinate activities, and help ensure exceptional guest experiences on a fast-paced luxury property.

We're seeking students or recent graduates in Hospitality who are fluent in English and Spanish, eager to learn, and ready to contribute to a creative team. Accommodation is provided as part of the internship program.

Qualifications

• Pursuing or recently completed hospitality-related degree.
• Fluent in English and Spanish; other languages a plus.
• Available for at least five months starting in April.
• Able to work in a fast-paced environment and multi-task.
• Team-oriented with a proactive attitude.

Responsibilities

• Assist reception with check-ins, check-outs, and reservations.
• Provide personalized services to guests and respond to requests.
• Collaborate with Guest Experience to organize activities and events.
• Help supervise cleanliness standards throughout the property.
• Address guest complaints with prompt and effective resolution.
• Help manage guest feedback and contribute to service improvements.
• Coordinate cleaning schedules and staff shifts.
• Participate in training sessions and meetings to learn operations.
• Work with departments to ensure smooth communication.
• Enter cases into Nubola and follow through to resolution.

Skills

English fluency

Spanish fluency

Hospitality degree in progress

Education

Hospitality or related field degree in progress

Tools

Nubola system

Job description

Mondrian Ibiza, part of Ennismore, offers an exciting internship across reception, guest services and events in Ibiza. You will assist with check-ins, coordinate activities, and help ensure exceptional guest experiences on a fast-paced luxury property.

We're seeking students or recent graduates in Hospitality who are fluent in English and Spanish, eager to learn, and ready to contribute to a creative team. Accommodation is provided as part of the internship program.