Guest Experience Internship: Ibiza with Accommodation

SmartRecruiters, Inc.; Islas Baleares; Presencial; EUR 6700 - 10.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation included

Lunch served daily

Internship program with final project

Team-building and events

Employee discounts

Descripción de la vacante

Ennismore presents an internship program at Mondrian Ibiza and Hyde Ibiza in Cala Llonga, Ibiza. The role offers hands-on experience in guest relations, check-in/out, and coordinated special requests in a fast-paced hotel environment.

Accommodation and daily lunch are provided; you will participate in an internship program with a final project presentation to the Excom & Head of Departments, joining an innovative international group.

Formación

• EU nationality is required.
• Fluent English and Spanish; other languages are a plus.
• Currently pursuing or recently completed a degree in Hospitality or a related field.
• Ability to work in a fast-paced environment with a team-oriented mindset.
• Strong problem-solving skills and attention to detail.

Responsabilidades

• Assist with check-in/check-out and provide a warm, personalized greeting.
• Coordinate details for anniversaries, honeymoons, birthdays, or guest preferences.
• Log incidents and collaborate with internal teams to resolve problems promptly.
• Ensure housekeeping, room service, maintenance, etc., are aligned with guest expectations.
• Arrange special in-room touches for VIP or returning guests following hotel protocols.
• Assist with surveys, departure interviews, and review monitoring on online platforms.
• Record preferences, habits, and useful notes for future stays.

Conocimientos

Fluent English

Fluent Spanish

Other languages a plus

Educación

Hospitality degree (pursuing or completed)

Descripción del empleo

Ennismore presents an internship program at Mondrian Ibiza and Hyde Ibiza in Cala Llonga, Ibiza. The role offers hands-on experience in guest relations, check-in/out, and coordinated special requests in a fast-paced hotel environment.

Accommodation and daily lunch are provided; you will participate in an internship program with a final project presentation to the Excom & Head of Departments, joining an innovative international group.