Ibiza Front Office Intern, Accommodation Included

HOSPITALITY CONNECTION BARCELONA SL; Ibiza; On-site; EUR 7,800 - 11,000; Full time

Benefits offered by this job

Accommodation provided

Daily lunch

Final internship project

Company discounts

Canva subscription

Podimo subscription

Team events

Development opportunities

Job summary

Mondrian Ibiza is seeking a proactive intern to join the Guest Experience team at Cala Llonga. You’ll assist the reception desk with check-ins, check-outs and reservations, and provide personalized services to guests.

EU nationality is required; fluent English and Spanish are essential. The internship lasts at least five months, with accommodation and daily lunch provided, plus opportunities to participate in events and internal trainings.

Qualifications

• EU nationality is required.
• Fluent English and Spanish required; other languages a plus.
• Currently pursuing or recently completed a degree in Hospitality or related field.
• Internship duration minimum five months; planned start in April.
• Ability to work in a fast-paced environment and adapt to different tasks.
• Team-oriented with a proactive attitude; strong problem-solving and attention to detail.

Responsibilities

• Assist the reception desk with guest check-ins, check-outs, and reservations.
• Provide personalised services to guests and respond to questions and requests.
• Collaborate with Guest Experience to organise events and activities for guests.
• Help supervise cleanliness standards throughout the property.
• Address guest complaints and ensure prompt resolutions.
• Contribute to service improvements and manage guest feedback.
• Coordinate cleaning schedules and staff shifts.
• Participate in training sessions and meetings to learn hotel operations.
• Work with different departments to ensure smooth communication.
• Enter cases into Nubola and resolution.

Skills

English fluency

Spanish fluency

Education

Hospitality degree

Tools

Nubola

Job description

Mondrian Ibiza is seeking a proactive intern to join the Guest Experience team at Cala Llonga. You’ll assist the reception desk with check-ins, check-outs and reservations, and provide personalized services to guests.

EU nationality is required; fluent English and Spanish are essential. The internship lasts at least five months, with accommodation and daily lunch provided, plus opportunities to participate in events and internal trainings.